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"It’s in a great location and it’s an iconic hotel that’s been here for a long time and well it was a good stay but it’s outdated but we loved the experience from the staff"

"Reception was helpful on arrival. I was asked what room I wanted and given a room that was quiet. As important it was cosy, clean and tidy, even had chocolates. The bed was comfy but not too soft and I had a good nights sleep. The Haxwell restaurant was good for fine dining, but for those with a bigger appetite might find it lacking portion wise, but there are plenty of restaurants too choose from on the doorstep. The hotel is well located for central locations and theatres either walking...

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"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"Nice place "

"It was perfect, but a little bit noisy "

"Breakfast was the exact same thing everyday and no taste. Salted for five days and ate two slice of toast each day."

"Eine sehr gute Lage, saubere Zimmer, freundliches Personal und ein sehr gutes Frühstücksbuffet mit guter Auswahl und NICHT voll, wie sonst überall. Man ist zu einem Tisch geführt und musste nicht selbst einen suchen und eventuell auf einen Freien warten! Insgesamt sehr empfehlenswert!"

"Das Zimmer war sauber, das Personal zuvorkommend und das Frühstück reichhaltig."

"Yes "

"Just as expected"

"Very nice hotel right in the heart of London. The room can get very hot in summer. Close to 2 tube stations. Highly recommend. "

"Room was fine, Concierge was good Staff at breakfast were rude. They were not helpful, the selection was poor, I asked for veggie sausages, no response. Please improve staff and breakfast "

"Make sure electrical outlets are working. "

"Hotel nel complesso ottimo vicino alla metro per raggiungere tutte le destinazioni. Camere belle anche se la moquette mi lascia sempre un pó perplessa perchè non mi da una vera sensazione di grande pulizia. Colazione discreta un po confusionaria e potrebbe esserci più scelta. Hall e sala colazioni bella ed elegante. Consiglio "

"Ottima posizione, struttura nuova e moderna, prezzo ottimo per la posizione "

"I did not eat the breakfast at the hotel. "