"The staff members were so kind, professional and supportive. The location was really convenient because was closed to the Victoria station and to the shopping center with restaurants. The hotel was clean and the rooms were nice and quiet. "
"I've been traveling for decades, and our stay here (for a couple) was perhaps the best ever. We booked a Deluxe Room, which apparently was upgraded to a Deluxe Suite at the corner of the property (windows on two sides!). The bathroom was to die for: a spacious monument of granite and glass, with a big old style bathtub and a shower with amazing water pressure. The restaurant was gorgeous and comfortable, and the food was delightful. I liked the "Honesty Bar" where any time of day you can...
"The property and apartment were spotless and staff went above and beyond any and all expectations with plenty of special little extras to make our stay unforgettable! Food was absolutely delicious and breakfast one of the best we had Thank you for such a wonderful stay"
"The hotel is located just a few minute walk from Piccadilly Station which is also in a center of shopping area. You can also find good restaurants and bars near by the hotel. Hotel room and facilities is great, as well as service."
"Wonderful 4 night stay in a family suite with 4 people. The staff was incredible and responsive to your every needs. The hotel feels like you’re in a vacation home and with private spaces and a secluded location. Close to everything and yet super quiet and comfortable. I wouldn’t hesitate to book the St Ermin’s again when I return to London in the future!"
"We stayed 7 nights. It's was a perfect stay. The staff were amazing and so friendly. I highly recommend the lounge package as their breakfast is fantastic!"
"Excellent location and the deluxe room is great size especially for so central to London. Staff very helpful. Elevators a little temperamental. Great restaurants close by. Bills for breakfast and colonel Saab is a wonderful new Indian restaurant literally across the street "
"Excepcional customer service. From their first email a few days before we arrived to the moment we left, staff was kind, incredibly helpful, and efficient. We told them we were celebrating our anniversary and a birthday and they went above and beyond —they decorated our room with heart shaped balloons and provided a nice treat. They helped us navigate the area and were helpful with our bags at check out. The hotel is also super clean and modern. Our room had one of the best and softest beds...
