"The hotel was immaculate. The welcome on arrival was superb and the 2P on reception was the best. The room was spacious, clean, and well appointed / the bathroom was a particular highlight. Facilities were good and I really enjoyed Non’s coffee from the coffee shop in the reception. The hotel is well located and I thoroughly enjoyed my stay."
"The hotel was immaculate. The welcome on arrival was superb and the 2P on reception was the best. The room was spacious, clean, and well appointed / the bathroom was a particular highlight. Facilities were good and I really enjoyed Non’s coffee from the coffee shop in the reception. The hotel is well located and I thoroughly enjoyed my stay."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Loved the location of being nearer the old side of Kyoto. Spacious lobby was lovely along with rooftop bar. Balance between sympathetic design and modern luxury. Breakfast was excellent and very varied to others we had in Japan.
Room was good and a generous size. Ground floor didn’t have much light but that was okay as we were out all day.
Only negatives, only one chair in room and not many places to be comfy and relax. No bath. Laundrette was not nearly big enough, turned out to be very...
Loved the location of being nearer the old side of Kyoto. Spacious lobby was lovely along with rooftop bar. Balance between sympathetic design and modern luxury. Breakfast was excellent and very varied to others we had in Japan.
Room was good and a generous size. Ground floor didn’t have much light but that was okay as we were out all day.
Only negatives, only one chair in room and not many places to be comfy and relax. No bath. Laundrette was not nearly big enough, turned out to be very...
Kimberley
Reviewed November 2, 2026Reviewed November 2, 2026
Luxury Boutique hotel in Old Quarter, good location. Breakfast is quite delicious. Room and bathroom was spacious for my family. Location near the popular Cathedral & plenty of eateries nearby. They provide Hanoi tour, which I appreciate so much. I registered for City Tour, Ninh Binh & Ha Long Bay Tour. Their staffs were very caring, helpful, informative and they speak english well. Special thanks to Mr Dong, Mr Jacky and Ms Anna
Luxury Boutique hotel in Old Quarter, good location. Breakfast is quite delicious. Room and bathroom was spacious for my family. Location near the popular Cathedral & plenty of eateries nearby. They provide Hanoi tour, which I appreciate so much. I registered for City Tour, Ninh Binh & Ha Long Bay Tour. Their staffs were very caring, helpful, informative and they speak english well. Special thanks to Mr Dong, Mr Jacky and Ms Anna
As is customary with the Carlton, my experience was first class throughout; check in to checking out. As a seasoned traveller I have never returned so many times to a particular hotel but it’s hard to imagine staying anywhere else in Bangkok despite the many options available. Great credit the GM and his team.
As is customary with the Carlton, my experience was first class throughout; check in to checking out. As a seasoned traveller I have never returned so many times to a particular hotel but it’s hard to imagine staying anywhere else in Bangkok despite the many options available. Great credit the GM and his team.
Dennis
Reviewed December 14, 2023Reviewed December 14, 2023
Efficient and customer focused. They offer airport transfer all day log almost.How do they not have 5 stars... I would have stayed there during my holiday had it to been so far
Efficient and customer focused. They offer airport transfer all day log almost.How do they not have 5 stars... I would have stayed there during my holiday had it to been so far
miloud
Reviewed September 16, 2024Reviewed September 16, 2024
Really lovely and modern hotel, the rooms are surprisingly spacious for Tokyo and very clean.
Amenities were great, they included some nice bath salts and we had everything we could have wanted.
Highly recommend. Also had the breakfast buffet, a bit expensive but worth trying at least once, the food is high quality and fresh, and has a great range of Japanese and western cuisine.
Really lovely and modern hotel, the rooms are surprisingly spacious for Tokyo and very clean.
Amenities were great, they included some nice bath salts and we had everything we could have wanted.
Highly recommend. Also had the breakfast buffet, a bit expensive but worth trying at least once, the food is high quality and fresh, and has a great range of Japanese and western cuisine.
Helen
Reviewed November 10, 2026Reviewed November 10, 2026
We stayed for one night while transit. Free shuttle between terminals and then to the hotel so I didn't have to have local currency on me. I used both room service and laundry service; service was perfect and staff was very polite. I was wondering if it's worth getting out of airport when there is under 24 hours but yes, it was totally worth it, and I would do it again:-)
We stayed for one night while transit. Free shuttle between terminals and then to the hotel so I didn't have to have local currency on me. I used both room service and laundry service; service was perfect and staff was very polite. I was wondering if it's worth getting out of airport when there is under 24 hours but yes, it was totally worth it, and I would do it again:-)