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"The location is fantastic, right on the departure floor for international Terminal 3, so it's great if you have an early flight. Hotel check-in and out is all done by machines in the lobby, so you never meet the staff. The room was clean and had a mini-fridge and a large bathtub. The bed was fine. I did have one big problem, though. Walking in the room's front door, you find the bed. Then there is a glass wall, behind which is the bathroom, where the outside window is then located. The bedroom can never be made dark since there is no curtain on the outside window, only some ineffective plastic flaps that don't quite block the light. (I guess they didn't put in a curtain because the bathroom would be damp.) You can pull a small shade over part of the glass wall, but it doesn't do much. So at 4:30 in the morning the room is brightly lit, a special problem if you've arrived somewhat jet-lagged. In their next refurbishment, I'd recommend perhaps a metal grate on the outside window that can be lowered."

"Same old breakfast menu everyday. Very boring. Rooms are very small. "

"Look no more, this is the hotel you want to stay. Clean, Quite location, and friendly professional staff. Great amenities(includes PJ, deep bathtub,Espresso machine in room). I stayed 5nights, I have no complain but complements only for this hotel, I am looking forward my next stay here. There is a convenience store across the street, subway station is 5mins away, train station less than 10 mins away. "

"The rooms were small but expected that in japan, but still really comfortable. Me and my S/O fit perfectly in a 1 queen bed room. Bathroom was nice and loved the bathtub! Nice shower and bath supples. You can log in to your own netflix to your tv which was nice. The breakfast was amazing! Loved the fried eggs and omlettes. Lots of options for food. And the juice is AMAZING! "

"Clean place and very quiet"

"I wish the Godzilla terrace was open. The beds are very hard like a board. Great location in the heart of Shinjuku. Good access to subway and train. The limousine bus stop to and from the airport is one block away."

"This was the perfect hotel to stay at during our first trip to Tokyo. The location: perfectly situated in Shinjuku across from the Metropolitan Government Building. Quiet yet located steps from the station and a plethora of shops. The hotel: excellent service, clean and efficient rooms, and good quality beds and pillows. Shopping: excellent shops a few minutes walk and easy access to trains and subways and taxi. Definitely recommend this hotel. "

"Excellent location but a bit away from the main light rail lines.. very close to all the shops and restaurants in the heart of Shinjuku though. Rooms were small but functional, if you're concerned about the bed, you can ask for additional mattress pads for more "western" style comfort."

"Excellent location, 10 minute walk from Shinjuku station! Room was clean and perfect for a 4 day stay in Tokyo! Staff were lovely and helpful too, will definately be staying here again! "