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"The cleanliness and hospitality was top tier. I’ve been around Kobe for a long time, and have been wondering how good this historic hotel was, and they did not disappoint my expectations."

"What a wonderful hotel! The room was spotless, the amenities were the best we have ever seen, the staff were accommodating and friendly, and the fine dining restaurant was superb. In short, our stay was a delight. I realize most visitors to this hotel speak Japanese, but it would be helpful if the brochures and wine menus could be offered in English as well. Just a thought!"

"Great staff - awesome room. Will stay here again. "

"The room was very spacious and unique. Very cool hotel in a central location and excellent service. The restaurant was very good as well."