Find the best Quintana Roo Hotels

"Hotel pool was awesome, beach was nice and clean but waves we're pounding hard"

"Beautiful "

"iam happy with everything specially staff and food. the food is very good and the staff is very nice friendly that’s the big thing. but very disappointed with hotel photographer very bad service and also the price is too expensive and the work is not very good quality so iam not recommending to use the photo service."

"We were in room 2706 sub penthouse beautiful view of the ocean, room was a junior suite ocean view preferred club. Most amazing room and views. "

"A women staff member made my whole vacation experience terrible. I had arrange a surprise mariachi for my fiancée birthday, and I was unaware that for them to pass through the hotel I had to pay for each. I didn’t mind since they arrived and was my only option, however this women staff member ( who I forgot to write didn’t her name) said they couldn’t go through. No reason what so ever. She just said no, even though I was willing to pay for the band to go through to the very public beach. Instead the neighbors hotel was kind enough to let them through once they found out what was happening. Make the whole experience very awkward. Her attitude for the rest of the time there was uncomfortable, unfriendly, rude. Felt I couldn’t go to any staff afterwards. I understand the rules, but it seemed unnecessary, mean spirited. It ruined my whole vacation vibe, and my fiancé and I didn’t feel welcome. Very very terrible experience"

"Room cleanliness"

"Property was great and staff were friendly and helpful"

"Family of four. Kids really enjoyed the resort. Food was great and so was the service. Hotel is very well maintained. Given its size I would imagine peak times there are line ups. Everything was really great. Only negative I had was the constant selling of amenities. Would definitely go back."

"El check in muy demorado"