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"Es muy bueno"

"My sister and I recently stayed at Catalonia, and we had such a wonderful experience. From the moment you walk into the lobby, you immediately feel welcomed. Every member of the staff is incredibly kind, friendly, and always willing to help with anything you need. The hotel is beautiful, and the rooms are spacious, comfortable, and spotless. One thing that really stood out to us was how clean everything was. You constantly see staff cleaning the rooms, hallways, and common areas, which shows...

"Todo estubo muy bien a esepcion de el servicing transportation inside del complex algunos drivers lo ven a uno de mexicano y piensan q los dlls de uno valen menos y lo menosprecian ( no todos ) ubo uno q se gano una propina por su buen servicio creo q se llamaba JONATAN se los recomiendo"

"Receptionist very helpful. For the hotel to be 6 years old it is not well kept up. We stayed in the presidential room with pool inside. The pool water was dirty not one days did we see or hear the pool cleaning system turn on. There are water bugs/ roaches. Outside pool was okay. Overall the place is out too lonely. We were a family of 10 and did not feel secure staying there. I if you are looking for a place to stay and not worrying able how it looks and location, then this is the place to...

"Práctico para una noche, no hay estacionamiento, no hay toallas para la alberca, el aire acondicionado no enfriaba mucho."

"Breakfast was delicious. Rooms were clean. Staffs were helpful and nice. Unfortunately, the seaweed overran the entire beach, which wasn't anyone's fault. It's a shame we weren't able to use the free kayaking or swim at the ocean. The swimming pool was a good substitute though. The road is horrendous though, so make sure you drive safely."

"We had our first family holiday here and got engaged. Everything was perfect from start to finish. The staff went above and beyond for us and made the engagement so special. The quality of the food in the restaurants is truely exceptional and we were blown away by the kindness of all of the staff. Truely not one complaint. We went to a 5* hotel in playacar for the last 5 nights just for a change of scenery and wish we had just stayed here as the service did not compare!"

"Great service , great food. They just need to work on shuttle service. Sometimes it was late"

"The property was beautiful. What made my stay was the staff. From the moment we arrived the staff was extremely kind and thoughtful. Loved everything about the Conrad Tulum."

"Our stay was amazing! We loved being right on the ocean, it was so relaxing. Guest services reached out to us to check in a couple of times and that made our trip even smoother, knowing they were there if we needed anything."

"Me encantó el hotel todo muy lindo"

"The property is right on the beach! We were unable to get in the water and use a lot of the amenities, like paddle boards, due to the sargassum (which is on every beach in the Riviera Maya). The restaurant staff were very attentive and the breakfast was good. They made us a to go meal on our last day. There is no other choice for meals in the area, so you need a car if you want to eat elsewhere. Taxis were $400-450 Mex pesos for a one way ride to the nearest village. You get 1 bottle of water...

"Bar , restaurant next door good food . Room ac only in bedroom , living area could be warm in hot season Staff and grounds in good condition, except for the seaweed but this problem was up and down the coast"

"Very nice"

"Todo excelente, el lugar increíble, la comida rica, todos son muy atentos"

"It’s a really elegant and chill hotel. The only thing I questioned was the description of the rooms since when we booked the title of the room said “two queen beds,” but they weren’t queen beds. The ocean view is not always ocean view. Although, it’s considered ocean view. Our balcony would see out to the pool and hotel, but not really the ocean view we thought. Overall if you’re looking for a hotel that’s more relaxed/chill this is the place. The pool does have music but it’s not too “hype” or...

"The Hotel is located in Jaguar park. It’s close to the Archaeological ruins, and Tulum’s downtown. I recommend to rent a car. Be aware of Guardia Nacional. Every time you drive through the entrance point, they will ask evidence of your hotel. And they can be annoying. They can deny the entrance to your hotel. Also, because it’s a park you are to supposed to pay daily entrance. But in the hotel they are very helpful with this matter. It’s preferable to visit in times when there is no sargazo (...

"We had a great time at VR Tulum. The staff and food was great. We also got to see Turtles lay eggs 2 of the nights that we were there right on the beach outside of our door. My family and I had a great time!"

"Right on the beach where we saw turtle's nesting! Plenty of room. Well functioning air conditioning. Great value for money. We really enjoyed our time here :-)"