Wyndham Alltra Cancun offers a pristine white sand beach, beach bar cocktails, ocean-view restaurants, water park access, spa services like deep-tissue massages and body wraps, beach volleyball courts, and a welcoming atmosphere for families.
Located on the beach, Sunscape Cancun All-Inclusive Resort & Spa by Hyatt is in Zona Hotelera, a neighbourhood in Cancun with great shopping. Iberostar Cancun Golf Course and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Travelling with kids? Consider El Sol de Cancun, or check out an event or a game at Oasis Arena. Waterskiing, windsurfing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Cancun travel guide
Zona Hotelera, Cancun, QROO, 77500
What's nearby
Nichupté Lagoon
2 min walk - 0.2 km
La Isla Shopping Mall
16 min walk - 1.4 km
Chac Mool Beach
18 min walk - 1.5 km
Cancun Interactive Aquarium
19 min walk - 1.7 km
Forum Beach
4 min drive - 1.8 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.)
23 min drive
Restaurants
Snack Grand Park
7 min walk
Flor De Sal
7 min walk
Lobby Bar
El Mirador
8 min walk
Bubba Gump Shrimp Co.
4 min walk
About this property
Sunscape Cancun All-Inclusive Resort & Spa by Hyatt
Upscale all-inclusive property near La Isla Shopping Mall
Forum Beach is located near Sunscape Cancun All-Inclusive Resort & Spa by Hyatt, which provides free water park access, a nightclub and an airport shuttle. With a beachfront location, beach cabanas and a beach bar, this property is the perfect place to soak up some sun. Treat yourself to a body treatment, a massage or reflexology at Aura Spa, the on-site spa. Be sure to enjoy a meal at any of the 10 on-site restaurants, which feature Mexican cuisine and ocean views.
Fitness classes are offered at the gym; other things to do include beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a poolside bar and a free daily manager's reception.
Other perks include:
2 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas
Free self-parking and valet parking
A round-trip airport shuttle (surcharge), babysitting (surcharge) and multilingual staff
A TV in reception, beach towels and 5 meeting rooms
Guest reviews say great things about the family-friendly amenities, dining options and breakfast
Room features
All 458 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free stocked minibars and free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
Recycling, LED light bulbs and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and showers
55-inch plasma TVs with cable channels
Wardrobes/cupboards, childcare services and coffee/tea makers
All-inclusive details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals and snacks included
Room service during certain hours
In-room minibar (all beverages included)
Land activities
Fitness facilities
Football
Entertainment
On-site entertainment and activities
On-site live performances
Theme parties
Awards and affiliations
Eco-certified property
This property participates in Green Globe – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Return airport shuttle (surcharge)
Free self parking on site
Free valet parking on site
Limited on-site valet and self parking
Onsite parking includes off-street options
Food and drink
10 restaurants
3 bars/lounges
A beach bar
A coffee shop/cafe
A poolside bar
Coffee and tea in common areas
Couples/private dining
Free daily manager's reception
Snack bar/deli
Restaurants on site
At Sunset
Azul
Casa de Rosa
Ventanas
Viaggio
Things to do
2 outdoor pools
Arcade/game room
Beach volleyball
Children's pool
Cooking classes
Designer stores
Evening entertainment
Fitness classes
Free children's club
Free water park
Full-service spa
Gym
Library
Nightclub
Personal motorised watercraft
Playground
Sauna
Shopping
Splash pad
Steam room
TV in common areas
Waterslide
Family friendly
2 outdoor pools
Arcade/game room
Children's pool
Free children's club
Free water park access
In-room babysitting
Laundry facilities
Playground
Snack bar/deli
Splash pad
Waterslide
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services
Business services
5 meeting rooms
5,726 square feet of conference space
Business centre
Computer station
Outdoors
Barbecue grill
Beach cabanas (surcharge)
Beach loungers
Beach towels
Garden
On the beach
Pool loungers
Pool umbrellas
Terrace
Full-service spa
Body wraps
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible path of travel
More
6 floors
At least 80% lighting from LEDs
Banquet hall
Comprehensive recycling policy
Designated smoking areas (fines apply)
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local culture and ecosystem education
Mediterranean architecture
Vegan dining options
Vegetarian dining options
Water dispenser usage encouraged
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
55-inch plasma TV with cable channels
Food and drink
Coffee/tea maker
Free bottled water
Free stocked minibar
Limited room service
More
Access via exterior corridors
Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Eco-friendly toiletries
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: MXN 85.40 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Frequently asked questions
Does Sunscape Cancun All-Inclusive Resort & Spa by Hyatt have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is Sunscape Cancun All-Inclusive Resort & Spa by Hyatt pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?
Self-parking and valet parking are free at this property.
What time is check-in at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?
Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?
Checkout is at noon.
Does Sunscape Cancun All-Inclusive Resort & Spa by Hyatt provide a shuttle to the airport?
Yes, there's an airport shuttle.
Are there all-inclusive benefits at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?
Yes, the property is all-inclusive. Activities include football.
Where is Sunscape Cancun All-Inclusive Resort & Spa by Hyatt located?
Nestled on the beach, this Zona Hotelera property is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, La Isla Shopping Mall and Forum Beach. Chac Mool Beach and Nichupté Lagoon are also within 1 mile (2 km).
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Reviews
Sunscape Cancun All-Inclusive Resort & Spa by Hyatt Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Staff was friendly and helpful! Very family friendly with a lot of young families! We enjoyed our time and would go back!
Kiara
Stayed 7 nights in Mar 2026
Verified
10/10 Excellent
Laura
26 Mar 2026
Liked: Cleanliness
Smaller resort, but beautiful beach! Food was the best resort food I’ve ever had, kids were delighted. Traveled with party of 8 and everyone had a great time!
This was our second time staying at Sunscape and we will be back. The property is very clean, the food is great, and the staff is so friendly and helpful. Loved that it’s family friendly with things to do for all ages. The pool is on the smaller side but it never felt crowded and we never had trouble finding chairs.