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"Our stay was absolutely AMAZING!!! I upgraded my stay and was worth every penny! The Chic Show/floating breakfast etc all were amazing, though it rained on breakfast day which couldn’t be helped. I do hope more night entertainment like DJs on the TRS side/silent party not in the kids area. Our butlers Antonio, Miguel and Francisco were so sweet and made sure everything down to the detailed were amazing! We plan to go back and try to get the master suite, but is unavailable on Expedia...

"Everything was perfect. The staff are all so kind and amazing. The food was great as well."

"Room was great, the only issue was the toilet that had problems flushing"

"I stayed with White Sand Select and our concierge service from Cielo and David was exceptional. They went above and beyond and we could not ask for anything better. They helped us with everything we needed. "

"Great food, awesomeness entertainment, the people are so welcoming and kind. The ro was cleaned and the bed sooo comfortable. The only issue we had was with our jet tub. The water pressure in it was so light.It would have taken six hours to fill. I'm sure if I called.They would have handled it but we were doing all kinds of other activities that it wasn't a big deal."

"Another great visit. The airport shuttle is easy to organize and easy to find. The drivers are friendly and helpful, as is the Lomas Travel staff. The hotel remains wonderful. We cannot say enough about the staff. They are efficient, helpful, warm, and very friendly. There are too many wonderful people to mention by name, but it starts with Ula and we’ll stop there with individual names. Not a slight to the others, just they are all so great that it is an injustice to name them and...

"The staff was excellent; always willing to lend a hand or direct you to where you needed to go. Every need was taken care of for my entire family of 20, including a special beach bonfire for my 70th birthday celebration. Food was great and butlers arranged dinners for 5 consecutive nights at different restaurants where we could all dine together. All guests had swim out rooms so we could visit each other in the pools outside our beach front rooms. Everyone raved about the trip and no one...

"Initially booked another resort had major troubles. So changed to Grand Palladium Colonial. Absolute amazing. They upgraded our room on arrival at no cost. Lots to do and see. Food was excellent. No complaints from me I will go back to this resort. Loved It!"

"They were on top of everything and anything you needed they attended to it right away.. excellent place to relax and vacation!! I highly recommend.. we will be back for sure!! "

"The room was great as well as the location. Centralized to everything for shopping and dining. "

"Muy cerca de la playa, un lugar excelente para descansar, recomiendo llevar repelente para los mosquitos, el jacuzzi es muy pequeño, para una persona, si lo hicieran para al menos dos personas estaría excelente, muy tranquilo y silencioso para conectar con la selva maya "

"i lovedddd this place, so peaceful. right by the beach. perfect for couples or besties looking for a relaxing getaway"

"Nice big room with balcony, near the supermarket Comer… and El bajon vegan tacos…"

"Excelente servicio. En general el personal es muy amable. Y las instalaciones son muy confortables y lindas. "

"Pleasant. Close to the main street. Oxxo one block away! Friendly staff. Good value!"

"Excelente ambiente e instalaciones "

"Excelente hotel. Jhon el encargado es súper amable. Desayuno edpectacular"

"This hotel is a little away from the main beach area, but it’s a quick cab ride. The staff were great…very friendly and helpful. "

"Great hotel and service!! cozy and big comfortable rooms! "

"Great jungle feelings with monkeys and nice stuff / people ❣️❣️❣️🐒🐒🐒"