โรงแรมและที่พักในแคนคูน

"Amazing property"

"The report was clean , staff was amazing and very accommodating. Very family friendly"

"Just a great place over all"

"Great location close to the airport and all time beach access. Best service I ever experienced. Book the all inclusive it's the best deal!"

"Muy cómoda, limpia la habitación, el personal muy amable"

"Muy deteriorado"

"Good place, friendly staff"

"I encountered a slight hook up during my initial check in and this place went above and beyond to take care of everything. Besides that they ladies at the front desk were extremely helpful with all things. Now to the property!! This had everything we needed as a family, rooms were spacious, the pools were amazing, bar service was extraordinary every day at the pool and the restaurants on site were great. This is truly a place where you can do it all and never have to leave if you don’t want to."

"Sometimes was too noisy during the day."

"Great rooms! Great service."

"Great experience"

"R erything great from srrival to departure. Thank you Fidel at concierge team, amazing as always. Fredy sommelier and everyone at The F &B. I mention this to the beach time but looks like they are not that experienced: THE QUAD USED TO REMOVE SARGASSUM HAVE TIRES TO INFLATED. Deflate a little more , make them softer and Quad with trolley will move easier on the sand without need to pit those horrible wooden boards on the sand.Looks horrible! This is a 5 star hotel. I did off road many years and...

"major safety concerns. don't say i didn't warn you if you hear a ton of knocking at 3am"

"Todo muy bien"

"Very affordable for its location!"

"Overall, my stay at the Kempinski was exceptional. The service, ambiance, and attention to detail truly stood out. The only minor drawback was the pillows, which could have been more comfortable. However, the hotel did offer alternative pillows upon request, so it wasn’t a major issue. I would still highly recommend this hotel for its outstanding quality and experience."

"Pool was nice not overly crowded Staffing was very good and courteous "

"Musical noisy until 2 am, very bad night."