โรงแรมและที่พักในปุนตาอัลเลน

"This property is what it is. 3 star, not much else. I stayed with three other girls on a girls trip and left crying. The rooms are old, they have doors and locks that don’t work but more importantly they have ants and cockroaches. We had ants almost daily and a cockroach crawled across my chest. The first day we didn’t receive any cleaning services. The next days we had ants and they had to spray everyday until they moved us on our last night at 10:30 pm to a cockroach on me. They would not...

"We had a great, truly relaxing stay at Sana Tulum! The personnel at the front desk was very helpful and everyone made sure we had a wonderful time there!"

"Clean room and good breakfast and super friendly staff"

"My husband and I went for our 10 year anniversary and it was an absolute delight to stay here, the staff is amazing, helpful, thoughtful and friendly! We are already planning to go there again!"

"Very serene and beautiful resort"

"It’s a spectacular family friendly hotel in the heart of Tulum. Tulum doesn’t have big all inclusive resorts so the little extras at La Zebra make it special. A terrific restaurant over looking the water, a basic mini golf course on the roof kept my son entertained, a small pool to refresh in and multiple beach side bars with great waiter service made relaxing at the beach the best. Beautiful room with small plunge pool to unwind each afternoon. Finally in a quiet area but literally steps from...

"The rooms were clean and beautiful, the design was very Zen and comfortable, everything we needed was there and the staff were ready to help at a moments notice, the food was incredible, with so many options, and service so fast, the beach and sand was awesome although we were there in the seaweed season, the heated plunge pool in our balcony was wonderful, and the location was perfect"

"The place was very cute and right in the beach. The staff was amazing, the accommodations were amazing for my stay. The only hiccup for me was the lack of hot water. I took cold showers most days."

"Do not recommend AC didnt work rooms were dirty"

"Do NOT go here!!!! It is closed!!!! They put you at a different resort which is an adult only with loud music and parties…we got lost twice at night because we could not find where we were actually staying..it was called BETU. Mosquitos bit me all night. Could not sleep. When I discovered everything had been misrepresented and asked to leave and get a refund they denied my request but gave someone else a free night. They have a party for local clubbers and give them free waters and drinks but...

"I stayed in this hotel for 7 days. The room and setting were good and the customer service was excellent, they always answered my questions and helped me when I needed it, room service always answered right away and the food was in my room in minutes. They assisted with every question about recommendations and hotel amenities. There’s a couple things that I would like to highlight, a hold of $150 for each day of your stay is made on your card which was not disclosed anywhere before we...

"We had a wonderful stay at this hotel. The property looked exactly like the photos, and everything was clean, comfortable, and well maintained. The location was excellent, making it easy to explore the area and enjoy nearby attractions. The staff was friendly, attentive, and always willing to help with anything we needed. We truly enjoyed our stay and would definitely recommend this hotel to anyone looking for a great place to stay."

"Muy amables, excelente lugar."

"Hotel is very pretty, pools, bars, and restaurant were good but the front desk staff left a lot to be desired. Cleaning staff and bar/restaurant staff were great! Kind of out of the way, and they sprung a deposit on us last minute to be used in case we bought things at the bar and restaurant. Kind of mid to be honest."

"The property and amenities were amazing and the service was top notch. Be prepared to spend some money in Tulum though. Nothing is cheap"

"Muy buena ubicación, no tiene alberca pero tiene acceso gratuito a varios hoteles que si cuentan con alberca Diario te dan una bebida de cortesía Si regreso"