โรงแรมและที่พักในPunta Sam

"We had to move two times due to uncleanliness, and air conditioning malfunction. The 3rd room was a suite, however there was a cockroach in one of the bathrooms."

"A parte de que todo en Cancún es super caro las personas que viven ahí te ven con un símbolo de dolar nada es suficiente les pagas un servicio, un tour o una simple vuelta en taxi y siempre quieren mas propinas y propinas y si no les dejas a veces hasta se molestan, sabiendo que pagaste ya un servicio, isla mujeres el lugar mas caro del todo Cancun de verdad los precio como si fueras millonarios si no vas con alguien conocido te van a estafar en cualquier cosa que compres mucho cuidado, en la...

"Amazing staff and clean beautiful property!"

"If you are wanting to get in the beach water this is not the place. The water was very dirty. The room itself was beautiful and the view was beautiful. Checkout was a headache they probably should offer the champagne for checking out process. The restaurants were nice but I had better food exploring other restaurants outside the hotel."

"Food was amazing, the entire experience was wonderful!"

"We loved this place. All staff members were amazing; they were fun and very kind. I recommend the rooftop restaurant and pool. The food and service are incredible. My daughters-in-law and I had a blast, great vacation. Very clean, outrageous staff, beautiful balcony view with a jacuzzi spa, total relaxation. This place is wonderful for adults who want a nice quiet place to relax."

"It is a beautiful property; the staff is very polite and helpful. The A La Carte restaurants are great. We did not enjoy the Japanese interactive as much however all the others were great. The only thing I would change or add is a nice piano bar. It’s not a party hotel so everything closes down at midnight just an FYI"

"What an incredible experience! The resort with three different hotels made the location enormous in size. Villa de Palmar was incredible, Hotel Garza Blanca was beautiful and the Hotel Mousai was state of the art adult area and we happened to enjoy all three hotels. The accommodations, the pools, the beach, and especially the food were above par attached with a very friendly wait staff. We will return soon!"

"Family- friendly"

"WOW! Did not expect such a beautiful stay as the one we had. My group had 2 rooms and they were both suites- ABSOLUTELY BEAUTIFUL. It was like a small apartment fully equipped with a washer and dryer! My parents absolutely loved this place. The entire staff was so pleasant especially the person who checked us in unfortunately I did for get his name. Very pleasant stay, we are so happy."

"The only restaurant that has good food was the Chinese restaurant and the waiter Gerardo is amazing he is the best, also Francisco the butler he’s really helpful and has great customer service. The pool attendant Marco doesn’t like to help the non-member guests. He is rude and only pay attention to the members so he can receive tips from them, he didn’t let me get any chair and didn’t want to open the umbrella he even gave popsicles to the other guest and even bother to ask the non-member...

"I was truly impressed by this hotel. It’s really beautiful and feels very private. It’s not super busy and congested perfect for the baby moon that had! Only thing was the beach had some sarcasm as we expected due to the season so mainly use the pool. Only downfall from our experience was not having the menu information for room service and the hotel details in our room, which I notified them about and they never were able to provide that booklet in the room. Other than that we love the gym...

"I loved the property , convenient clean and staff was wonderful ! I liked it here better than the SLS!"

"Limpieza y excelente vista del campo de golf"

"I had an amazing stay at this hotel! The staff truly made the experience exceptional. They were incredibly welcoming, organized, attentive, and always willing to help with a smile. Their professionalism and genuinecare deserve a 10/10. The hotel itself was beautiful, clean, and well maintained. Everything was spotless, and it made for a very comfortable stay. I highly recommend this hotel and would definitely stay here again!"

"Staff were very pleasant! Clean property, relaxing! So many amenities!!!!"