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Moon Palace Cancun - All Inclusive

4.5 star property
Luxury property on the beach, with 7 outdoor pools

Choose dates to view prices

Photo gallery for Moon Palace Cancun - All Inclusive

Aerial view
Property video
Superior Governor Ocean Front Suite - King Size Bed | View from room
Superior Governor Ocean Front Suite - King Size Bed | 2 bedrooms, premium bedding, down duvets, memory-foam beds
16 restaurants, breakfast, dinner served; Asian cuisine
Moon Palace Cancún, near Riviera Cancun Golf Resort, offers 27 holes of golf, a marina, and a nightclub. Guests can enjoy beach volleyball on white sands or relax at 7 outdoor pools with sun loungers. Families love the kid-friendly amenities and attentive staff.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Spa
  • Gym
  • Room service
The current price is ฿9,065
฿11,106 total
includes taxes & fees
23 Sept - 24 Sept
Aerial view

On the beach

This all-inclusive property is located on the beach. Take advantage of the beach loungers, beach umbrellas, and free beach club at the white sand beach. Several on-site activities to enjoy during your visit include windsurfing, beach yoga, and kayaking. Notable activities close by include jet skiing and parasailing.

Aerial view
On the beach, white sand, sun-loungers, beach umbrellas

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  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Check availability for these dates

Tonight

Sept 6 - Sept 7
Check availability for tonight Sept 6 - Sept 7

Tomorrow

Sept 7 - Sept 8
Check availability for tomorrow Sept 7 - Sept 8
Available filters for rooms
Showing 13 of 13 rooms

View all photos for Superior Honeymoon Suite - King Size Bed

Superior Honeymoon Suite - King Size Bed | 2 bedrooms, premium bedding, down duvets, memory-foam beds

Superior Honeymoon Suite - King Size Bed

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
  • 45 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Garden View

2 bedrooms, premium bedding, down duvets, memory-foam beds

Superior Deluxe Garden View

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
  • 45 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Governor Ocean Front Suite - King Size Bed

Superior Governor Ocean Front Suite - King Size Bed | View from room

Superior Governor Ocean Front Suite - King Size Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 111 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Two Bedroom Presidential Suite Golf Course - Kids & Teens Free

2 bedrooms, premium bedding, down duvets, memory-foam beds

Superior Two Bedroom Presidential Suite Golf Course - Kids & Teens Free

Highlights

Balcony
Separate dining area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Dining table
  • 90 sq m
  • 2 bedrooms
  • Golf view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

2 bedrooms, premium bedding, down duvets, memory-foam beds

Superior Deluxe Ocean View - Kids & Teens Free

7.6 out of 10
Good
(79 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Governor Suite - King Size Bed

Superior Governor Suite - King Size Bed | 2 bedrooms, premium bedding, down duvets, memory-foam beds

Superior Governor Suite - King Size Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 90 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Junior Suite Golf Course - Kids & Teens Free

Superior Junior Suite Golf Course - Kids & Teens Free | 2 bedrooms, premium bedding, down duvets, memory-foam beds

Superior Junior Suite Golf Course - Kids & Teens Free

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
  • 38 sq m
  • 1 bedroom
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Swim Up Suite Garden View - Kids & Teens Free

Swim Up Suite Garden View - Kids & Teens Free | 2 bedrooms, premium bedding, down duvets, memory-foam beds

Swim Up Suite Garden View - Kids & Teens Free

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Deluxe Ocean View - Book 5 nights, Get 3 Free nights at Punta Cana

2 bedrooms, premium bedding, down duvets, memory-foam beds

Superior Deluxe Ocean View - Book 5 nights, Get 3 Free nights at Punta Cana

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Deluxe Garden View - Kids & Teens Free

2 bedrooms, premium bedding, down duvets, memory-foam beds

Superior Deluxe Garden View - Kids & Teens Free

7.6 out of 10
Good
(183 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
  • 46 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Family Suite Garden View - Kids & Teens Free

Superior Family Suite Garden View - Kids & Teens Free | 2 bedrooms, premium bedding, down duvets, memory-foam beds

Superior Family Suite Garden View - Kids & Teens Free

8.2 out of 10
Very good
(13 reviews)

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

2 bedrooms, premium bedding, down duvets, memory-foam beds

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Highlights

Balcony
Separate dining area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Dining table
  • 90 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Garden View - Book 5 nights, Get 3 Free nights at Punta Cana

2 bedrooms, premium bedding, down duvets, memory-foam beds

Superior Deluxe Garden View - Book 5 nights, Get 3 Free nights at Punta Cana

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About the area

Located on the beach, Moon Palace Cancun - All Inclusive is in an area with good airport proximity. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and Puerto Morelos Beach. El Rey Ruins and Iberostar Cancun Golf Course are two other places to visit that come recommended. Jet skiing, scuba diving and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Cancun travel guideOpens in a new window
Map
Carretera Cancun-Chetumal Km. 340, Cancun, QROO, 77500

What's nearby

  • Xoximilco - 10 min walk - 0.9 km
  • Moon Palace Golf Club - 16 min walk - 1.3 km
  • Riviera Cancun Golf Resort - 10 min drive - 7.3 km
  • Delfines Beach - 19 min drive - 20.7 km
  • Iberostar Cancun Golf Course - 22 min drive - 20.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 8 min drive

Restaurants

  • ‪Lobby Bar - ‬7 min drive
  • ‪Grand Lobby Bar - ‬6 min drive
  • ‪Black Iron - ‬13 min drive
  • ‪Grand Central Buffet - ‬7 min drive
  • ‪Copal - ‬13 min drive

About this property

Moon Palace Cancun - All Inclusive

Luxury all-inclusive property renovated in 2020 and located near Moon Palace Golf Club
Located close to Riviera Cancun Golf Resort, Moon Palace Cancun - All Inclusive provides a golf course, a marina and a nightclub. This property is a great place to bask in the sun with a white sand beach, sunloungers and beach volleyball. Treat yourself to a hot stone massage, a body wrap or a detox wrap at the on-site spa. At the 16 on-site restaurants, enjoy breakfast, dinner and Asian cuisine. The gym offers fitness classes and Pilates classes; other things to do include basketball, windsurfing and kayaking. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with an airport shuttle and 9 swim-up bars.
Other perks include:
  • 7 outdoor pools and a children's pool, along with a waterslide, 9 swim-up bars and sunloungers
  • Free self-parking and valet parking
  • 2 outdoor tennis courts, a round-trip airport shuttle (surcharge) and a free beach club on-site
  • Babysitting (surcharge), a front desk safe and tour/ticket information
  • Guest reviews say great things the family-friendly amenities, pool and helpful staff
Room features
All 1334 rooms feature comforts, such as private indoor hot tubs and 24-hour room service, as well as thoughtful touches, such as premium bedding and laptop-compatible safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Separate baths/showers, free toiletries and hairdryers
  • 55-inch Smart TVs with cable channels
  • Wardrobes/cupboards, balconies and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Miniature golf
Football
Volleyball
Children's club

Lessons/classes/games

Aerobics
Bartending
Dancing
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • 11 bars/lounges
  • 16 restaurants
  • 2 coffee shops/cafes
  • 9 swim-up bars
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Agra
  • Los Caporales
  • Momo Teppanyaki
  • Riviera Maya
  • Trattoria

Things to do

  • 2 outdoor tennis courts
  • 27-hole golf course
  • 7 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free beach club
  • Free children's club
  • Full-service spa
  • Games
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Golf lessons
  • Gym
  • Karaoke
  • Kayaking
  • Mini golf
  • Nightclub
  • Pilates classes
  • Playground
  • Pro golf shop
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Waterslide
  • Windsurfing

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 36 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Front entrance ramp
  • Handrails in stairways (60 centimetre high)
  • Lift (199 centimetre wide door)
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 16 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Renovated entire property - January 2020
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property comprises 2 sections, Moon Palace Nizuc and Moon Palace Sunrise. Guestrooms are assigned in either section prior to check-in and guests will be notified of their room location upon arrival at the resort. Guests have access to facilities and services at both sections of the resort.
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 26 per person (return)
  • Airport shuttle fee per child: USD 26 (return), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Moon Palace Golf Resort All Inclusive
Moon Palace Golf Resort All Inclusive Cancun
Moon Palace Resort All Inclusive
Moon Palace Golf Cancun
Moon Palace Cancún All Inclusive All-inclusive property Cancun
Moon Palace Cancún All Inclusive Cancun

Frequently asked questions

Does Moon Palace Cancun - All Inclusive have a pool?

Yes, this property has 7 outdoor pools and a children's pool.

How much does it cost to stay at Moon Palace Cancun - All Inclusive?

As of 6 Sep 2025, prices found for a 1-night stay for 2 adults at Moon Palace Cancun - All Inclusive on 23 Sep 2025 start from ฿9,065.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Moon Palace Cancun - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Moon Palace Cancun - All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Moon Palace Cancun - All Inclusive?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Moon Palace Cancun - All Inclusive?

Checkout is at noon.

Does Moon Palace Cancun - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 26 per person applies.

Are there all-inclusive benefits at Moon Palace Cancun - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include kayaking, mini golf, football and more.

Where is Moon Palace Cancun - All Inclusive located?

This Cancun property is on the beach, 1.9 mi (3 km) from Moon Palace Golf Club, and within 12 mi (20 km) of Riviera Cancun Golf Resort and Delfines Beach. El Rey Ruins and Iberostar Cancun Golf Course are also within 12 mi (20 km).

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Moon Palace Cancun - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1527 out of 2849 reviews
Rating 8 - Good. 570 out of 2849 reviews
Rating 6 - Okay. 344 out of 2849 reviews
Rating 4 - Poor. 203 out of 2849 reviews
Rating 2 - Terrible. 205 out of 2849 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome resort!
Stayed 7 nights in Aug 2025

10/10 Excellent

Mitul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good resort
Stayed 4 nights in Aug 2025

10/10 Excellent

Xeulem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s our second time on this hotel everything it’s great very recommended! The spa and restaurants are great
Stayed 3 nights in Aug 2025

10/10 Excellent

Taylor Gopie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here. Food was great and the staff was amazing. I would definitely recommend staying here!
Stayed 4 nights in Aug 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything i love this resort i well come back here next time
Stayed 4 nights in Aug 2025

10/10 Excellent

Sheyla

Liked: Cleanliness, staff & service, amenities
Amazing, kids absolutely loved it, everything was great, the staff is so attentive
Stayed 5 nights in Aug 2025

10/10 Excellent

Mygenet T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was Amazing stay!
Stayed 5 nights in Jul 2025

10/10 Excellent

Trenton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was exceptional, the resort is beautiful and so much for kids to do.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the amount of things available for kids to do, food options were great
Stayed 5 nights in Aug 2025

10/10 Excellent

Edwin

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel, excellent service and amenities.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kaelan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 8 nights in Jun 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was AMAZING, highly recommended and 100% worth the money, the staff is beyond amazing
Stayed 4 nights in Aug 2025

10/10 Excellent

Elvis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 3 nights in Jul 2025

10/10 Excellent

Jinxi

Liked: Cleanliness, staff & service, property conditions & facilities
First time to Cancun! Love Moon Palace. Gonna try Grand next time
Stayed 5 nights in Aug 2025

10/10 Excellent

Ramchandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury at its best!
Stayed 4 nights in Aug 2025

8/10 Good

Zi Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of options for food. Place is big but has a lot of transportation so easy to access.
Stayed 4 nights in Aug 2025

10/10 Excellent

Joseph Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, restaurants were delicious and great service. Must try spa services the massage was amazing!
Stayed 3 nights in Aug 2025

8/10 Good

Rusi

Liked: Staff & service, amenities
Moon palace is good with the value. The food was also unexpectedly good! I will try the grand if I have a chance next time!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jamal T Johnson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very elegant. The staff was more than happy to help the entire time, and I felt safe throughout my stay.
Breathtaking poolside view
Superior Oceanview Deluxe Room
Hibachi from Momo Asian Cuisine
Stayed 3 nights in Aug 2025

10/10 Excellent

ELAINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an excellent game place I’ll definitely be back in a few months.
Stayed 4 nights in Aug 2025

10/10 Excellent

Osie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Property
Stayed 5 nights in Aug 2025

10/10 Excellent

Desreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very pretty, the staff friendly and nice and the food is good. Although the property is big there is transportation to get you around. I will definitely stay at this property again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great vacation place
Stayed 3 nights in Jul 2025

10/10 Excellent

Nylanirfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cant go wrong with food. Big place
Stayed 7 nights in Aug 2025