โรงแรมและที่พักในCozumel

"The friendliness, attentiveness and overall good vibes from the staff were likely the highlight of the trip. Breakfast buffet was great, lunch options by the pool were outstanding, especially Maria’s tacos and quesadillas, those were probably the best food we had during our stay! Unfortunately, dinner was not great and there’s room for improvement there in terms of quality and variety."

"This is the best resort we have ever stayed at. The staff are extraordinarily friendly, the breakfast buffet is delicious and varied, there is world class snorkeling right off the resort's beach, and a gorgeous infinty pool and a tranquility pool to relax in. Staff wil deliver food and drinks anywhere you ask them to. Don't miss the delicious and creative cocktails at Le Cap, especially the frozen ones with local mezcal. This is the third time in three years we have visited, and we will go back...

"The resort is in transition where they are taking what were three properties (A Sunscape that is out of business now, a Secrets, and a Dreams) and making a big Dreams resort. The spa offered hair services but there was no one to do braids for my wife so she could have them to protect her hair while we were there. We usually try to use the service to give some more business to the resort when we go. The male night conceierge on Sunday April 20 made my wife feel incredibly inconvenient when...

"We just spent 8 days here and both enjoyed it very much the property is beautiful and well maintained. The food all around was very good with some buffet nights being a bit of a hit or miss but that’s depending on personal taste. The bars for the most part were pretty fast especially the adults only pool bar. The adults only pool was a nice getaway from the loud music and noisy crowd at the main pool but the pool needs to be skimmed more often as there can be quite a few leaves and bugs floating...

"Es un hotel con una playa hermosa, el servicio y el personal son excelentes, las habitaciones están cómodas y limpias, todo en buen estado y de agradable decoración. El desayuno incluido está muy bueno y las comidas en el restaurante o los snacks en el club de playa son deliciosos. Es recomendable para familias y en pareja. Definitivamente regresaremos."

"This was our 4th stay in 12 months at The Westin. It's always been a favorite, but there was a noticeable difference in the helpfulness at the front desk this past trip. We encountered multiple difficulties and a lot of attitude. It was sad and disappointing as we are used to being treated like family. We had to ask for the room service menu, schedule, and robes for our room that typically are in there. The water in our bathroom was very smelly. The room service food was usually inedible. That...

"the food was not very good. It would be nice to have access to water at the pools and bars. I would suggest a water cooler so you can get water whenever you want. It was my granddaughters 18th birthday and the staff put a sign and balloons on the door and delivered a cake which was very nice. The rooms could use an upgrade. Beds and pillows were very comfortable. I felt very safe at the resort. I would say that the resort is very family friendly. It would have been nice to have more...

"Todo excelente"

"It was the most discriminative environment I have ever been in. We were watched continuously for what I believe to be from our color. They frowned at us and whispered continuously. After being monitored for so long, we started to document the experience and have a bit of tangible evidence of the injustices. We paid for the v.i.p rooms and experience and it didn’t feel like it at all. It seems as if because of the language barrier that after we asked a question, they attempted once to answer and...

"el lugar es excelente aunque no tenga playa, el servicio es el mejor del mundo, sobre todo Evert se encargo de consentirnos y hacernos sentir en casa MIl GRACIAS por todas suis atenciones, es un lugar costoso pero el servicio la comodida y la comida hacen que valga cada peso que se paga"

"Incredible stay at the Explorean. The staff were all so attentive and nice. Beautiful and clean resort."

"The rooms were clean and the staff was very friendly. The only issue was that not all of the restaurants were open every day. "

"Excelente atención y servicio. La comida en el restaurante Mexicano es una maravilla en la opción vegetariana"

"The rooms are a bit older but very clean, the staff is top notch, unbeatable. check in was very easy, ocean access is a bit to be desired but very posiible"

"Have stayed here with my wife many times, always very enjoyable. Any problems although rare are addressed in a timely fashion. Looking forward to my next visit. Shout out to the great staff , see you soon."

"A lovely place to stay. Everything we needed was available. The grounds were like a little oassis. The staff was friendly and helpful. I would definitely stay there again."

"Just did the one with breakfast"

"Nous avons passé un séjour globalement agréable à l’hébergement Sayu à Cozumel et nous le recommandons. L’emplacement est idéal, très près du centre-ville. Le site est magnifique, avec un beau jardin et une piscine très appréciée. Points positifs : lit King très confortable, climatisation silencieuse, 2e réfrigérateur pratique, grande table extérieure parfaite pour les repas, eau de douche bien chaude. Les vélos prêtés sont agréables mais malheureusement seulement 2 fonctionnels, les autres...

"Muy buena elección en Cozumel: personal de recepción de 10, cama cómoda, habitación amplia, restaurante con comida de calidad, variedad de vinos (aunque con el precio bastante legado) y cócteles, piscina infinity y camas balinesas. Muy buena experiencia. Además, celebraba mi cumple y Juan, camarero, hizo que tuviera una buena celebración. Flexibles y profesionales, sobre todo el equipo de recepción. "