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"The property is beautiful!! Check in was a challenge as they wanted us to use the Riu App which did not work for us. Finally we received physical key cards. Our room was also lovely. Housekeeping was a bit hit and miss when it came to re-stocking towels. Sometimes we were only given two bath towels and we went without hand towels or facecloths. However in using the Riu app we were able to notify housekeeping and the next day the towel situation was resolved. The mini bar service is only...

"We had a room with a garden view"

"Property loved pets. Not enough lounge chairs, but plenty of hammocks. Pool was nice. Swim up bar only stays open till 6pm but pool stays open till 9pm."

"There was no laundry room"

"We had a great time at the Westin Reserva Conchal. The property is large and beautiful with lots of wildlife (e.g. Howler Monkeys, iguanas, birds). The pool area is clean with lots of chairs. Restaurants are excellent, particularly the Bamboo, with lots of variety. Staff were also excellent, particularly Willie at the Mitra who went out of his way to ensure we had a memorable visit."

"The views were great. I suppose a con of having a partially outdoor hotel is the bird droppings."

"It was enjoyable. We liked staying there. We just had a few issues with the electric - AC, and hot water. There wasn’t much of a nightlife. But other wise everything else was great and we had a lot of fun. "

"We had such a great week at CC Beach Front, the staff was so welcoming and friendly. The food was amazing, I thought by just having a buffet for breakfast, lunch and dinner by the end of a week I would be tired of the choices but they do a great job of switching up the food every day. There were Italian, Mexican and Asian themed dinners when we were there. We stayed in a garden view room that was set back from the main buildings but a very short walk. If you'd like more privacy these are the...

"Worth it !"

"Great resort with a lot of options and great dining"

"Every staff member was attentive and welcoming. Room was large and very comfortable. All dining experiences were delicious with many options. Extremely positive experience for first vacation in 20 years!"

"This hotel is truly an experience... the property is very beautiful and gifts the perfect combination of nature and commodities. "

"Gardens were beautiful, the interior of the rooms were in desperate need for a renovation. The bathroom was disgustingly gross "

"Pool lounges and chairs at restaurants filthy."

"The overall interior maintenance of the rooms was poor. The staff were not polite nor accommodating, the check-in and check out was disorganized and inefficient. The night shows were entertaining and the bar staff were great! "

"Great tropical getaway. Friendly and helpful staff. Good food. "

"The resort was beautiful! Staff was helpful and friendly. Food was delicious! I will definitely stay here again."

"The pool area and all facilities were excellent, as was the beach. "

"The pool was warm and refreshing. When you came out of the Jacuzzi,you felt like you had new smooth skin."

"Todo bien "