Hilton Garden Inn San Jose Airport City Mall

Property class: 3.5

Choose dates to view prices

You can look forward to a free return airport shuttle, a poolside bar and a corner/local shop at Hilton Garden Inn San Jose Airport City Mall. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a shopping centre on-site and dry cleaning/laundry services.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
The current price is ฿3,684
฿4,163 total
includes taxes & fees
26 Sept - 27 Sept

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Room, 2 Double Beds

9.4 out of 10
Exceptional
(43 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Mountain View

A hotel room with two beds, a desk, and a chair. There are large windows offering a view of mountains and greenery.

Room, 2 Double Beds, Mountain View

7.6 out of 10
Good
(11 reviews)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 Bedroom

A bedroom with a large bed, a round table, and a view of a green landscape through large windows.

Classic Room, 1 Bedroom

7.0 out of 10
Good
(8 reviews)
  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, and a large window with curtains.

Basic Room, 1 Queen Bed

9.0 out of 10
Wonderful
(46 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room, 1 Queen Bed, Mountain View

A hotel room with a large bed, a desk, a chair, and a view of the mountains.

Basic Room, 1 Queen Bed, Mountain View

8.8 out of 10
Excellent
(23 reviews)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Roll-In Shower)

A hotel room with a bed, a desk, a chair, a small ottoman, and a large window with curtains.

Room, 1 King Bed (Roll-In Shower)

9.0 out of 10
Wonderful
(32 reviews)
  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Roll-In Shower)

A hotel room with a large window, a bed, a desk, and a chair.

Room, 1 King Bed (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Queen Room with Mountain View

  • Sleeps 2
  • 1 Queen Bed

2 Double Beds Mountain View

  • Sleeps 4
  • 2 Double Beds

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About the area

Located in Los Molinos neighbourhood, Hilton Garden Inn San Jose Airport City Mall is connected to a shopping centre. Juan Santamaria Historical Museum and Museum of Costa Rican Art are cultural highlights, and some of the area's activities can be experienced at Cariari Golf Course and Cariari Bowling Center. Looking to enjoy an event or a game while in town? See what's happening at National Stadium of Costa Rica or Estadio Alejandro Morera Soto. Visit our Alajuela travel guide
Map
Francisco J. Orlich Road, Alajuela, Alajuela

What's nearby

  • A statue of a soldier holding a sword and a cannon in a square with flags and a building in the background.
    Juan Santamaría Park
    17 min walk - 1.5 km
  • A historic church with a red roof and two bell towers, surrounded by a dense urban area with various buildings and a distant mountain range.
    Alajuela Cathedral
    4 min drive - 2.1 km
  • City Mall
    1 min walk - 0.1 km
  • Plaza Real Alajuela
    19 min walk - 1.6 km
  • Estadio Alejandro Morera Soto
    4 min drive - 2.8 km

Getting around

  • San Antonio de Belen Station
    21 min drive
  • San José (SJO-Juan Santamaría Intl.)
    10 min drive

Restaurants

  • El Novillo Alegre
    12 min walk
  • Spoon
    2 min walk
  • Burger King
    3 min walk
  • Burger King
    12 min walk
  • Juan Valdez Café
    2 min walk

About this property

Hilton Garden Inn San Jose Airport City Mall

  • Hotel located in Los Molinos
  • You can look forward to a free return airport shuttle, a poolside bar and a corner/local shop at Hilton Garden Inn San Jose Airport City Mall. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a shopping centre on-site and dry cleaning/laundry services.
  • You'll also find perks such as:
    • An outdoor pool, along with sunloungers and pool umbrellas
    • Free self-parking
    • Buffet breakfast (surcharge), an electric car charging station and tour/ticket information
    • An off-lead area, a banquet hall and luggage storage
    • Guest reviews speak highly of the breakfast, pool and helpful staff
  • Room features
  • All 149 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
  • Other amenities include:
    • Rainfall showers, designer toiletries and hairdryers
    • 55-inch flat-screen TVs with premium channels
    • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4:00 AM to 1:00 AM at scheduled times
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 20 to 25 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre (2,054 square foot of space)
  • Coworking space

Outdoors

  • In a nature reserve
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Lift (150 centimetre wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (150 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2023
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Service animals are welcome, and are exempt from fees

2 total (up to 35 kg per pet)

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Food and water bowls and an off-lead area are available

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 to 25 for adults and USD 10 to 15 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay and PayPal
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property Registration Number 99286738

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Garden Inn San Jose Airport City Mall have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hilton Garden Inn San Jose Airport City Mall?

As of 18 Sep 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn San Jose Airport City Mall on 26 Sep 2026 start from ฿3,684, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn San Jose Airport City Mall pet-friendly?

Yes, Hilton Garden Inn San Jose Airport City Mall allows pets (limit 2 total) with a maximum weight of up to 35 kg per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hilton Garden Inn San Jose Airport City Mall?

Self-parking is free at this property.

What time is check-in at Hilton Garden Inn San Jose Airport City Mall?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hilton Garden Inn San Jose Airport City Mall?

Checkout is at noon.

Does Hilton Garden Inn San Jose Airport City Mall provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 4:00 AM to 1:00 AM at scheduled times.

Where is Hilton Garden Inn San Jose Airport City Mall located?

Located in Los Molinos, this hotel is within 1 mile (2 km) of City Mall, Juan Santamaría Park and Alajuela Cathedral. Central Market Alajuela and Plaza Real Alajuela are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Garden Inn San Jose Airport City Mall Reviews

9.0

Wonderful

9.6

Cleanliness

9.2

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1450 out of 2098 reviews
Rating 8 - Good. 353 out of 2098 reviews
Rating 6 - Okay. 145 out of 2098 reviews
Rating 4 - Poor. 83 out of 2098 reviews
Rating 2 - Terrible. 67 out of 2098 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel and location.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay is always pleasant and staff very friendly
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to the airport, the mall and drop off for Alamo car rental.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and rooms were nice and clean
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this location’s proximity to the airport
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great easy access to the airport and next to shopping mall. Very clean and comfortable
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms,front desk personnel very helpful also the dining area is very nice and attentive
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were at the Hilton Garden Inn City Mall for two nights before our tour. Staff very helpful, rooms were clean and breakfast had a variety of hot and cold items. Overall a pleasant stay.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient hotel, especially if you need to be close to the airport. Its location is ideal, with the airport just a short distance away and a shopping center right next door, making it easy to find restaurants and dining options without traveling far. The hotel was comfortable, clean, and a great choice for a short stay before or after a flight. The convenient location made everything easy and stress-free.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, many different options, rooms clean and cool
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Location and free airport shuttle were a plus.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spacious room Breakfast no where near Hilton breakfast standards Handy for the mall next door Expensive bar that shuts before nine pm
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to airport, free shuttle.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and competent staff
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and good bed Nice hotel close to airport with shuttle service
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and convenient for everything.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and the airport shuttle was super convenient!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay near AirPort, it has a shuttle to the AirPort every 30 mins
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient attached to the mall. The hotel is clean and new and bright. It was noisy as the windows are not noise proof. The restaurant food is meh for dinner and left too early for breakfast. I would just go to the mall if I went back. Easy shuttle
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle was prompt. Had the best cocktail of my life: (mango spicy absolute Tabasco…mmmmm). The mall is literally right next door. Easy quick place to stay. It was pouring so I couldn’t use the pool.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
It was very close to the Airport, had a large shopping mall attached to the hotel. The Views from the Pool bar were fantastic, Abe and Lizza were so nice, always had the time to speak to us.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Great Shopping nearby. Great views.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed only for one night just since it was close to the airport and majority of the trip we were 3-4 hours away from airport. Very spacious room, very clean and well maintained. Staff was nice. Had a grill and bar (did not try). On the 2nd floor had access straight to the mall so great for convenience. Hotel also offered free shuttle service to the airport.
Stayed 1 night in Aug 2026