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Hotel Los Lagos Spa & Resort

Property class: 3.5

Choose dates to view prices

Hotel Los Lagos Spa & Resort near Arenal Volcano National Park offers a family-friendly base with a free breakfast buffet. Enjoy hot springs, 11 outdoor pools, an indoor waterslide pool, gardens, a poolside bar, Fangus spa, and activities like ziplining and horseback riding.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
The current price is ฿4,562
฿5,155 total
includes taxes & fees
15 May - 16 May

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

9.2 out of 10
Wonderful
(132 reviews)
  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, Mountain View

9.2 out of 10
Wonderful
(51 reviews)
  • Mountain view
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Single Futons
  • Free Wi-Fi
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About the area

Located in La Fortuna, Hotel Los Lagos Spa & Resort is in a rural area. Los Lagos Hot Springs and Baldi Hot Springs are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Arenal Volcano National Park and Tabacon Hot Springs. Travelling with kids? Consider Kalambu Hot Springs and Natura Eco Park. Visit our La Fortuna travel guide
Map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007

What's nearby

  • Los Lagos Hot Springs
    2 min walk - 0.2 km
  • Paradise Hot Springs
    14 min walk - 1.2 km
  • Kalambu Hot Springs
    14 min walk - 1.2 km
  • Termales Los Laureles
    14 min walk - 1.3 km
  • Baldi Hot Springs
    17 min walk - 1.5 km

Getting around

  • San José (SJO-Juan Santamaría Intl.)
    164 min drive

Restaurants

  • Virgita Ristorante
    14 min walk
  • Coffee Time
    3 min drive
  • Soda La Palma
    5 min drive
  • Restaurante Las Palmas
    1 min walk
  • Lemnos Wetbar
    1 min walk

About this property

Hotel Los Lagos Spa & Resort

Family-friendly hotel near Los Lagos Hot Springs
Located close to Baldi Hot Springs, Hotel Los Lagos Spa & Resort provides a free breakfast buffet, a nightclub and a poolside bar. Indulge in a massage, a manicure/pedicure and a body wrap at the on-site spa. The on-site international cuisine restaurant, Las Palmas, offers breakfast, lunch and dinner. Enjoy on-site activities, such as horse riding, kayaking and ziplining. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a terrace and a garden.
Additional perks include:
  • 11 outdoor pools and an indoor pool, along with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • Hot springs on-site, a round-trip airport shuttle (surcharge) and 2 meeting rooms
  • Tour/ticket information, smoke-free property and a banquet hall
  • Guest reviews say great things about the dining options, breakfast and overall value
Room features
All 96 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness, size rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Showers, free toiletries and hairdryers
  • Plasma TVs with cable channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Palmas

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot springs
  • Hot tub
  • Indoor pool
  • Kayaking
  • Nightclub
  • Waterslide
  • Ziplining

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,382 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot springs
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • No lift
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: CRC 32500
  • Christmas Eve (24 December) Gala Dinner per child: CRC 17500 (from 3 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: CRC 42500

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Frequently asked questions

Does Hotel Los Lagos Spa & Resort have a pool?

Yes, this property has an indoor pool, 11 outdoor pools and a children's pool.

How much does it cost to stay at Hotel Los Lagos Spa & Resort?

As of 30 Apr 2026, prices found for a 1-night stay for 2 adults at Hotel Los Lagos Spa & Resort on 15 May 2026 start from ฿4,562, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Los Lagos Spa & Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Los Lagos Spa & Resort?

Self-parking is free at this property.

What time is check-in at Hotel Los Lagos Spa & Resort?

Check-in start time: 3 PM; check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Los Lagos Spa & Resort?

Checkout is at noon.

Does Hotel Los Lagos Spa & Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Los Lagos Spa & Resort located?

This family-friendly La Fortuna hotel is located in a rural location, within a 15-minute walk of Los Lagos Hot Springs and Baldi Hot Springs. Kalambu Hot Springs and Termales Los Laureles are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Los Lagos Spa & Resort Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1141 out of 1426 reviews
Rating 8 - Good. 195 out of 1426 reviews
Rating 6 - Okay. 47 out of 1426 reviews
Rating 4 - Poor. 29 out of 1426 reviews
Rating 2 - Terrible. 14 out of 1426 reviews

Reviews

Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, friendly staff, beautiful grounds!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and meals.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Trish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time here loved everything, and the staff was so helpful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Reena

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was amazing, make sure to book superior room to be close to the amenities it’s worth the upgrade. The hot springs and Arenal volcano are all right there, great experience!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Superior room was huge with a beautiful patio. The breakfast was plentiful and the hot springs pools were a hit for our entire family.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with a lot of options and great dining
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent pools, great upkeep. amazing breakfast
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and tasty. Pool was amazing
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh and wonderful. Pools were amazing. Staff was friendly
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Damera

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and it’s usually included. Beautiful property with lots to do with the family. Kids enjoyed it. Wonderful views!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Allyn

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean, the grounds beautiful, and the staff extremely helpful and pleasant.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast with plenty of selection. Grounds were stunning and well kept. Great amount of pools to choose from with a variety of temperatures. Room was very large with a beautiful view of the volcano. A little dated but had everything you needed. Would stay again
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Resort! Whole area is very well maintained, got tons of pictures there. Delicious breakfast. Plus you can stay at the resort extra time on your check out day and enjoy the hot-springs pools even longer. Would stay again if travel there.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Carrie

Liked: Cleanliness, amenities, property conditions & facilities
Great location, quiet boutique hotel
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pool and all amenities were fabulous.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Fayth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff, good food, and great experience. Pools were relaxing and good service
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools were incredible and the ziplining was awesome!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

kat

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic resort! We enjoyed the hot springs, pools, food and ziplining.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Annely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and a very relaxing atmosphere. Everything was clean and well-maintained, and the staff were incredibly friendly and welcoming. The pool was excellent—definitely one of the highlights of our stay. Highly recommend!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools. Room was clean. Nice to have shuttle as long walk to pool area.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Delfin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room. Busy but hot thermal pools. Great breakfast spread. Drive up to the lake inside the property, viewpoint to see Arenal
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Pounnary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a huge resort property, wish we stayed here at the beginning of our trip because the views of the volcano are way better and closer than some of the volcano trail parks and coffee shops we visited. Hot springs were wonderful and we actually saw more animals including a sloth in this resort than walking in any of the surrounding parks. Stay in a superior room with volcano view. You won’t regret it.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 5 had a wonderful stay at Los Lagos. We stayed I. A Superior Room near the reception, which was helpful bc we did not have a car. The pools were fabulous- get busy in the afternoon, but not terrible. Breakfast was delicious every day- go early, it gets busy after 8am. The grounds were GORGEOUS- so well maintained and lots of wildlife. I would 100% recommend Los Lagos for families- we loved our stay.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Delicious breakfast. Great service!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic pools and swim up bar. The property and staff are too notch! 2nd time staying here and will I plan to come back again soon.
Stayed 2 nights in Feb 2026