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"The grounds were beautiful, the food was the major turn off. They had a huge variety in the buffets and 5 restaurants but not only the flavor and quality was low as the lines to get in the Asian were incredibly long and we were not able to make a reservation to the steak house. I would not stay there again because of the food and how crowded the hotel felt at times. The restaurants and the pools were always packed."

"Staff were amazing. We had an issue with an excursion and they helped us with it. The resort was clean. The resort is on the smaller side. Pool was big enough but there was not enough loungers for the people there. Also, the food was just average, nothing spectacular. It was a good trip."

"Very less vegetarian options, there is not even any Indian food items or very less vegetarian option. They have so many meat options. Other than other than that Everything else was good. Food was a main question."

"Overall our stay at Los Lagos was very good. We had a few problems with a doorknob and couldn't figure out how to turn on the TV (it is difficult to understand) but the property was beautiful and the hot spring pool was very nice! Overall, a really nice experience with the breakfast being excellent. We would return! La Fortuna is close by and there are restaurants nearby if you want to drive out of the hotel area ! great location!"

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"Wow. Eveything was exceptional and exceeded any expectations we could have had. Highly recommend."

"The shuttle was very helpful and staff was wonderful."

"Amazing experiente Will be back for sure"

"Our family loved this hotel. It is clean, well maintained and the people who works there make it all even better. Food was also delicious, always variety in the buffet (morning and evenings). The beach was calm and beautiful. Thank you we will be back!"

"The main pool was lively and perfect for a dip or for the kids to play. The hot springs were phenomenal. We went several times a day and it was never too crowded but there was always someone to chat with. Staff was super friendly and generally helpful. We weren’t crazy about the breakfast buffet - but it’s hard to maintain freshness in climates like this and really it’s a matter of taste. The room was great, my daughter loved the plants in the bathroom! My only issue there was no long hanging...

"The location of the property was excellent. The room was very nice with friendly staff. The only minor thing that we did not like was the TV. It was a mini baby toy Tv with low picture quality. I know you don’t watch Tv during vacation but I was hoping to enjoy the World Cup games while we were getting ready for dinner."

"Amazing"

"Great service and food. They really take care of you at this resort."

"A lot of power outages daily and frequently. Backup sewage on the first floor in all rooms. Horrible accommodations from this issue. Internet and water pressure was horrible. Food was great tho. Friendly staff."

"Would stay again. No face towels until last day."

"Not worth the money. The pool and gardens are beautiful, and the breakfast was decent, but unfortunately the positives ended there. Our room was dated and had a persistent odor that felt like a mix of humidity and mold. The ice machine in our building was out of service for the entire week of our stay, leaving only one working machine in another building. Basic amenities were also lacking: the shampoo felt like dish soap, and neither conditioner nor body lotion was provided, forcing us to...

"Access to birds, monkeys, and other wildlife was amazing - did not even need to leave the property to see most of them. Rooms do not have ac, so keep this in mind. Food at restaurant was great and staff was very helpful booking daily excursions."

"The JW Marriott was the perfect weekend getaway. The staff were friendly, and very attentive to your needs. I opted out of the All inclusive package, but guests confirmed that several on site restaurants were up to standard and near worth it. The sandbar was convenient, and offered the opportunity to watch the World Cup. The property overall was spacious, and grounds were well kept. I’d rate the stay 8/10 since we found a live scorpion just before hopping in bed for our last night. The hotel...

"Our room with the balcony hot tub was superb! Gorgeous, peaceful and comfortable. The pool area is beautiful and lived the morning yoga class. Highly Recommend!"