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"The rooms were clean and the staff was very friendly. They even gave us a surprise in our room for our anniversary. I would definitely stay here again. "

"Pool was enjoyable "

"Bathroom needed cleaning upon arrival. Food was eh. Grounds were beautiful. Staff were pleasant when asked for help. "

"Overall the resort is just too big. And depending where your room is, you will average 4-5 miles of walking per day just to get coffee and food. You can get rides but it’s probably faster to just walk to your destination. It would be awesome if they had little coffee and snack huts (besides the pool snacks) along the different paths. The staff was great. Dinners were awesome. Our room was always clean. "

"Excellent! The only complaint is that it’s only "

"It was okay for the part"

"Cleaning staff didnt clean our room everyday. Food and drinks are over priced. Beautiful resort with plenty of pools. "

"Staff was so nice and attentive. Food was decent depending where you went."

"Wonderful experience! Staff was attentive and an wonderful location!!l. Looking forward to returning!"

"Be prepare to walk the whole resort, they just have one shutter and its a lot of people, The only good thing about this hotel was the water park and the staff, other than that everything is terrible, all the good reviews you will see in the site are the servers asking for reviews so their bosses can give them perks, minimal activities for kids and almost everything you’ll have to pay it in order for a better experiences with characters, no free games, archades, interactions etc, do not loose...

"YES"

"My husband and I had a wonderful time and will come again "

"The staff was always very friendly and willing to assist you. "

"I celebrated my 50th birthday (3/19/26-3/24/26) with twenty-one guests at Serenade’s adults-only suite. what an incredible experience we had! I would highly recommend this place again and again to anyone looking for something truly special."

"Great experience!!"

"The chairs of its great theatre are not in a good shape. Other than that, everything else is fine"

"Clean room.Staff are the best.!"

"Beautiful Resort. The beach is beautiful , very clean the good amazing. Great night entertainment "

"Great food and drinks. Swim up bar was beautiful. "

"Overall stay was great as a returning guest I was upgraded to a nicer room in the Privileged section . Lots of dining options and how can I forget the bowling alley even all I did was watch. Property is extremely clean staff are pleasant and I look forward to going back later in the year with my granddaughter "