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"Staff"

"Beautiful hotel, right on the beach."

"Nunca habían toallas disponibles en las áreas de la piscina, si eres dominicano la atención no será igual a un extranjero."

"my daughter had the best time. Especially at the waterpark. The food was great. Our butlers were amazing. (Raheim and Robert )"

"I'm glad I didn't listen to the bad reviews on Tiktok and here too. My family had a great time there and we cannot wait to go back. Check in was easy, check out was a breeze because we had already paid in advance for everything! The drinks were plenty and they kept them coming. Dinner at the main buffet wasn't great, but breakfast was an 8/10. We went to the Italian restaurant, Ciao, pizza was great, but we didn't like their pasta. My husband liked their lobster bisque soup. We had my husband...

"Amazing"

"The highlight here was the staff. They were very kind, professional and attentive. Overall the property was okay, the food was average. The pools were nice but closed earlier that I would have liked. The bars could open an hour earlier."

"We really enjoyed our stay which was over a weekend. Due to the weekend it was extremely busy in the St Ann buffet terrace dining area. It's a massive hotel, so there was an amount of queuing up for some of the more popular dishes. The staff were rushed of their feet the whole time. We felt that they needed more staff to cater faster for the number of people on site. But the food was good. The room was clean, great ocean view. The staff were helpful. We loved the entertainment events. We...

"The buffet was amazing!!! Plenty of options to choose from."

"Lots of restaurants and activities to do"

"Very clean and easy to get chairs by the pool. Food options could have been better."