2/10 แย่มาก
Kevin
เดินทางกับคู่รัก
11 มี.ค. 2026
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
1-star stay at Costa Bahia Hotel Paseo Caribe — unprofessional staff, dirty room, and mold everywhere.
Checked in (or tried to) after a day out on the island. I know 4 pm is check-in—I arrived at 10 am expecting to drop bags, came back at 4:15 and was told the room still wasn’t ready. It wasn’t actually ready until 5:15. So we lost the first hour of our evening.
Front desk is on the second floor, four people working (two women, two men) and all of them were goofing off behind the desk—throwing a pen around, joking, totally unprofessional. When I asked about a late checkout, I got attitude; the same staffer told me to “check back in the morning.” Next morning we called to request a late checkout and were told it was unavailable. At checkout, a couple trying to check in at 11 am were being offered early check-in for $75—so they’ll charge for early access but won’t extend a courtesy late checkout.
Room condition was worse:
• Outdated carpet and a persistent moldy smell. • Main orange couch was stained and not fit to sit on; floors were dirty with visible stains. • Bathroom had mold around the tub. Water pressure and hot water were the only positives. • Bed was the worst: the thin blanket had green mold on it (we didn’t notice until the next day). Pillow had a streak of blood. • Balcony door was off its track and a pain to open; view of the bay was nice but not worth the hassle. • All night there was an annoying beep from a utility closet in the hallway—sounded like a dying s
Kevin
เข้าพัก 1 คืน, มีนาคม 2026
