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"The Pilipino employees are so helpful and polite. Excellent customer service."

"The hotel is truly 5 star - amazing hotel - lobby - pool - etc - outstanding view of Marina sands - great location - great staff - a little $$$$ but again it is truly a 5 star hotel where they treat you like royalty !"

"Great breakfast! "

"Stayed twice, one of the room needs caulking & fixing around shower area."

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"Love this place!! So convenient walking distance to everything"

"Comfortable and immaculately clean room in a great area. We paid extra for a Marina Bay view, and the hotel absolutely delivered! The location is unbeatable. Great dining and shopping options on the same block, a 10-minute walk to the City Hall MRT station, and a 20-minute walk (or quick ride) into the city center. Very quiet considering the large streets immediately outside."

"Hotel overall was good, location was great and room was really nice. But the staff on arrival made me feel like such an inconvenience. Which travelling alone and landing at midnight is already stressful enough, the front counter staff weren’t extactly most welcoming."

"Hotel is very conveniently connected to Raffles city mall and the MRT. We selected it because it’s right across from the Raffles where we were attending an event. However, it wasn’t quite walking distance to the main attractions we wanted to see and grabbing a late bite (after 9-10pm) while jet lagged wasn’t very convenient as most restaurants were closed by then. Lobby is nice and busy. The front desk agents and concierge were quick in taking care of you even via email before our arrival. Our room was clean and comfortable although I didn’t find drawers where I could unpack stuff. One of our suitcases had to be on the floor the entire time as there wasn’t room to put 2 inside the closet. The toiletries box in the bathroom was nice but also took quite a bit of vanity space. I loved that they had an umbrella we can use which we needed during our stay and also refillable glass bottles and a filter for potable water. For some reason they would only give us 3 bath towels even though we were 4 and I kept asking for an extra towel. All in all, a great property. And the skai restaurant had a killer view!"