"Stayed the one night for a visit to Kew Gardens. Hotel is a lovely pub located perfectly for visitors of the Gardens. Tube is nice and close by too so was easy to get to with over night bags. Receptionist was lovely and really helpful. We arrived well before check in, so they took our bags in to the luggage store and then moved them to our room for when we returned. We stayed on the ground floor, rooms were beautiful and so quiet, would not think you were staying in a pub. We only booked for bed...
"The property is very nicely looked anfter and finished to a very high spec. The staff were very professional and friendly. The hotel is perfectly situated in Richmond and is close to everything. The only downside was to discover that it costs £20 per night to park the car! However the cost of the hotel was reasonable so not a disaster. I would definitely recommend this hotel and hope to return soon."
"The apartment was wonderful and attractive, although the room I did expect was a room with separated living room as I saw in the advertised pictures. It was very comfortable with facilities to cook. We slept very well in the very comfortable bed after our long journey in Europe. The receptionist was very nice. We enjoyed our 4-night stay there a lot. It would be perfect if the body lotion, shower cap and dishwashing liquid would be provided in room too. It was not so convenient for public...
"Had no light bulbs and no shower gel, made reception aware. Only offered us a late check out which we couldn’t use as we needed to leave before original check out time.
Didn’t really help or accommodate for the lack of lighting & soap.
I’d stay here again though. "
"Great stay and location was perfect for Kew the Music! Food was really good. Rooms were a bit dated and could use a refresh, although the bathroom was really nice with the added touch of toiletries.
Staff very friendly."
"We stayed close to Heathrow for an early flight. Perfect for us family of four. Comes with secure parking which was a massive plus. Kitchen well equipped for a long stay. Everything was clean. Beds were not the comfiest. But was ok for a night. "
"I just wanted to extend a sincere thank you to all the staff for making this such a special experience for both me and my wife. The thoughtful touch of the rose petals on the bed and the handwritten note really was the icing on the cake.
I'm not usually the best at planning romantic gestures, but everything about the stay — from the room setup to the spa — really impressed my wife and gave us the perfect chance to unwind from our hectic schedules.
The spa was fantastic, and the entire team was...
"So i have given everything on this hotel and my stay in this place 5 stars all around. Tge reason for this is because for Value for money considering its London its really good especially with parking slots and the train station just down the road like a 3 minute walk. The staff were really good and helpful i didnt feel i needed anything more for the amount this cost me. Thank you to the gentleman who were at reception and were a friendly bunch. My son enjoyed his first visit to London and...
"Nice place, it was easy to check in and access the room. For the price it was better than expected, lovely and warm coming in from a particularly frosty day outside."
