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"Well located for short trip to Heathrow and lots of shopping and dining options in walking distance"

"Clean room friendly staff"

"A very quaint place"

"Well positioned and maintained property with friendly and helpful staff."

"Beautiful surroundings! Great access to restaurants, airport, etc. Beautifulwalkway along the Thames!"

"Lovely hotel in a lovely location"

"It wasn’t good at all, second day I went outside to meet a friend and gave the key back so I won’t lost it. When I came back and asked for the keys, she said we thought you have left already. I said I have booking for one more day. She already booked someone in my room their. What a night mare"

"The room, the place, the owner, the location, and of course the wonderful breakfast, all excellent. "

"Good place"

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"this hotel is old.. It appears to be really high class hotel. I got a suite with Tower Bridge right on my face. If that's what you are looking for, this is the hotel you want to stay. Half of the electricity outlet does not work. Access to the bath room is barely enough for wheelchair to pass. They don't have accessible room. Since hotel is very old, every room's condition is very. Some are remodeled. Some are very bad."

"Staff was great and room was spacious by London standards What makes it great though is the location. Convenient and walkable to so many sites!"

"Hotel is beautiful. Staff are friendly and helpful. Rooms are excellent. Food in the bar is exceptional, best pizza and best fries ever. The only negatives are: 1) lobby is small with little sitting area. As such, it is often crowded and luggage is an obstacle until stored away. My suspicion is that the area used for tea was once a lobby area, but now is a money generating area. 2) the bathroom tub / shower arrangement is a nightmare. The overhead shower floods the entire bathroom, if used. The...

"Lovely hotel in a great location."

"Great hotel, great location"