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"Generally is ok"

"The location is very convenient and public transportation routes make it easily accessible. The food is good quality and the breakfast and bar food range will suit everyone in the family. The staff are very welcoming helpful and always have a smile when passing. The bedrooms are a decent size and the bed is extremely comfortable with all the linens sheets, pillows and towels Snow White and fresh. The general cleanliness around the corridors isn’t great however nothing a bit of deep cleaning...

"The staff are excellent, super friendly they made our stay very enjoyable"

"location was good and clean room with helpful staff"

"The apartment was wonderful and attractive, although the room I did expect was a room with separated living room as I saw in the advertised pictures. It was very comfortable with facilities to cook. We slept very well in the very comfortable bed after our long journey in Europe. The receptionist was very nice. We enjoyed our 4-night stay there a lot. It would be perfect if the body lotion, shower cap and dishwashing liquid would be provided in room too. It was not so convenient for public...

"The room was very comfortable but even when requesting housekeeping services, it was just proving fresh towels. No trash removal or making the beds."

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"It’s the second time I have stopped here and I love it. The friendliness and service of the staff is exceptional and the hotel has a lovely old fashioned but well maintained feel about it. A little time warp. The rooms are great and the air conditioning was a real treat."

"Room was clean but maybe needed a bit of renovation. Hotel is great with some great views across London. Staff helpful. Food in the restaurant pretty good also."

"Staff was very kind and hospitable, breakfast offered a full English meal. There is a small bar where we were able to catch some World Cup games in. The rooms are very small , and the water pressure in my room (3rd floor) was not good, though others in my traveling group had no issues on the 1st floor. Location is very convenient to many restaurants and the paddington station. At night I took strolls around the neighborhood and felt safe."

"Wonderful room, location and service"

"Good hotel next to huge park and very convenient with shops around."

"We enjoyed the location, the rooms were a good size and the staff were all very pleasant and helpful."

"Clean room, good service, beautiful hotel and a nice location!"

"It was a great location, the room was clean and we has all we needed for a perfect few days, with the kids."

"Good location and welcoming staff, noise travels unfortunately and we could hear room service being delivered to other rooms and the cleaning missed some bits left from the previous occupants of our room"

"Elegant property, wondering staff, relaxing spa amenities and very comfortable room."