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Sapphire Hotel

3.0 star property
Hotel in London, near Westfield London Shopping Centre

Choose dates to view prices

Photo gallery for Sapphire Hotel

Front of property
Lobby
Property grounds
Triple Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board
Staircase
Located in the heart of London, Sapphire Hotel offers practical amenities like WiFi and 24/7 front desk service. Guests value the convenient lobby, helpful concierge, and luggage storage. Previous visitors consistently praise the staff's exceptional assistance.

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • Free WiFi
  • Business services
The current price is ฿1,593
฿1,912 total
includes taxes & fees
2 Nov - 3 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board

Single Room, Private Bathroom

7.6 out of 10
Good
(44 reviews)

Highlights

Soundproofed
Heating
Fridge
LED TV
Fan
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board

Double Room, Private Bathroom

7.2 out of 10
Good
(33 reviews)

Highlights

Soundproofed
Heating
Fridge
LED TV
Fan
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Private Bathroom

Twin Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board

Twin Room, Private Bathroom

7.6 out of 10
Good
(17 reviews)

Highlights

Soundproofed
Heating
Fridge
LED TV
Fan
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room, Private Bathroom

Triple Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board

Triple Room, Private Bathroom

Highlights

Soundproofed
Heating
Fridge
LED TV
Fan
Hairdryer
Private bathroom
Coffee/tea maker
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About the area

Map
35 Shepherds Bush Road, London, England, W6 7LU

What's nearby

  • Westfield London Shopping Centre - 10 min walk - 0.9 km
  • Kensington High Street - 14 min walk - 1.2 km
  • Royal Albert Hall - 7 min drive - 3.3 km
  • Hyde Park - 7 min drive - 3.6 km
  • Oxford Street - 11 min drive - 5.8 km

Getting around

  • Goldhawk Road Underground Station - 7 min walk
  • Shepherd's Bush Station - 8 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • ‪The Sindercombe Social - ‬4 min walk
  • ‪BrewDog Shepherd's Bush - ‬4 min walk
  • ‪Another Brother - ‬2 min walk
  • ‪Liz Cafe - ‬3 min walk
  • ‪Richmond Arms - ‬2 min walk

About this property

Sapphire Hotel

Hotel near Westfield London Shopping Centre
Located close to Kensington High Street and Royal Albert Hall, Sapphire Hotel has plenty to offer. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Tour/ticket information, smoke-free property and a TV in reception
  • Luggage storage, a computer station and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Sapphire Hotel have amenities, such as free WiFi and desk chairs, in addition to safes and sound-insulated walls. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Heating and fans
  • Bathrooms with showers and free toiletries
  • LED TVs with satellite channels and DVD players
  • Fridges, coffee/tea makers and daily housekeeping

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In-room safe, blackout curtains, free WiFi, bed sheets

Garden View Hotel

  • Free WiFi
  • Housekeeping
  • 24/7 front desk
7.4 out of 10, Good, 1,261 reviews
The price is ฿1,670
฿2,004 total
includes taxes & fees
16 Nov - 17 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

The check-in location differs from the property location; go to: [49 Shepherds Bush Road W6 7LU]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms

Property is also known as

Sapphire Hotel London
Sapphire London
Sapphire Hotel London, England
Sapphire Hotel Hotel
Sapphire Hotel London
Sapphire Hotel Hotel London

Frequently asked questions

Is Sapphire Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Sapphire Hotel?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Sapphire Hotel on 2 Nov 2025 start from ฿1,593.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sapphire Hotel?

This hotel doesn't offer parking.

What time is check-in at Sapphire Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of GBP 20 (subject to availability). Late check-in is available from midnight to 1:30 AM for a fee of GBP 20.

What time is check-out at Sapphire Hotel?

Checkout is at 11 AM. Late checkout is available for GBP 20 (subject to availability).

Where is Sapphire Hotel located?

Located in Hammersmith, this hotel is within 1 mi (2 km) of Westfield London Shopping Centre and Kensington High Street. Royal Albert Hall and Hyde Park are also within 3 mi (5 km). Goldhawk Road Underground Station is 7 minutes by foot and Shepherd's Bush Underground Station is 7 minutes.

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Reviews

Sapphire Hotel Reviews

7.0

Good

7.2

Cleanliness

6.8

Amenities

7.4

Staff & service

6.8

Eco-friendliness

6.8

Property conditions & facilities
Rating 10 - Excellent. 269 out of 1024 reviews
Rating 8 - Good. 316 out of 1024 reviews
Rating 6 - Okay. 205 out of 1024 reviews
Rating 4 - Poor. 111 out of 1024 reviews
Rating 2 - Terrible. 123 out of 1024 reviews

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops nearby! Excellent friendly staff!
Stayed 1 night in Oct 2025

6/10 Okay

Joaquin

Decent room for the price. Not super nice but a great location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Costel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value.
Stayed 2 nights in Oct 2025

10/10 Excellent

Muhammad Nouman Tayyab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in Jun 2025

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind member of staff
Stayed 3 nights in Sep 2025

6/10 Okay

Stuart

Liked: Staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Great hotel for my little business stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent budget hotel!
Stayed 1 night in Jun 2025

2/10 Terrible

Mercedes

Disliked: Staff & service, amenities, property conditions & facilities
I do not recomend this Hotel to any travellers, terrible condition, i had a bad experience to this Hotel, room was super dirty staff are not accommodating, Bed was super dirty, not comportable to stay for travellers
Stayed 4 nights in Sep 2025

8/10 Good

Shervin

Liked: Cleanliness, staff & service, property conditions & facilities
i liked it very much
Stayed 3 nights in Aug 2025

8/10 Good

Jamie L

Liked: Amenities
The Accommodation was worthy of what I paid for and about what I expected based on the reviews. The bedding and towels were clean - which was the most important part of any hotel, the only annoyance was going up 4 flights of stairs anytime I wanted to go to my room, However I was not in the room that much except for the evenings after exploring the city. Hotel is close to a lot of great food options, easy and close access to any sort of public transportation, the neighborhoods around were relatively quiet and nice to walk around, while feeling safe. They could use a good cleaning or the carpets but other than that I would most likely stay here again. The only thing I’d have to downfall is that the rooms on the top floor get hot if you don’t keep windows open, of course this means you hear the police sirens a lot more. They also should update the photos of the rooms.
Stayed 8 nights in Oct 2025

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
The proerty was affordable and perfectly located for riding The Tube, dinning, shopping and laundry.
Stayed 13 nights in Jun 2025

8/10 Good

Eduardo

Liked: Cleanliness, property conditions & facilities, room comfort

A good place to stay

Good for couples, clean, well located, three subways lines very closer, and good opinions to eat
Stayed 7 nights in Apr 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

8/10 Good

Ina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel. The bed was comfortable. A lot of restaurants and Cafés in this area. At night it was very noisy. Kids were shouting and talking. The last night there was a loud discussion in the lobby I suppose. A woman was screaming very loudly. It was really annoying.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice person working in the check in area. Very easy to check in and check out!
Stayed 1 night in May 2025

10/10 Excellent

Les

Liked: Cleanliness, property conditions & facilities, room comfort

A sparkling room at the Sapphire Hotel

A lovely room, small but not cramped, and a nice shower, and toilet, very clean and comfortable, and in a good location for access to where we wanted to vist.
Stayed 3 nights in May 2025

6/10 Okay

Jennifer

Liked: Cleanliness
Everything was fine up until some random guy from the hotel came in the room stating that we had to check out when in fact we didn’t until the following day. He did apologize but should have made it more aware of coming instead of simply coming in then closing the door and knocking to then say what I stated above.
Stayed 2 nights in Sep 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean room, comfy bed.
Stayed 1 night in Apr 2025

8/10 Good

Graham

Budget stay

Clean, staff friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location...

This is a clean, no frills hotel with great staff. Would stay again.
Stayed 3 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Close to underground, groceries, restaurants. Not near tourist attractions, easy access to public transportation makes this a non issue
Stayed 1 night in May 2025

10/10 Excellent

Truloni

Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 3 nights in May 2025

10/10 Excellent

Ebenezer

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 3 nights in Mar 2025

6/10 Okay

Shane

Damp smell in room and noisy room above all night.
Stayed 1 night in Jul 2025