"Lana and all the staff we interacted with were very friendly and helpful. The room was clean and the bed was really comfortable, we slept so well. Location is great with easy walking distance to Hammersmith station and a bit further in the other direction to Shepherds Bush station where there is also a nice Westfield shopping mall. It was so convenient to get into London city and enjoy our time. We had a great stay at Star Hotel! "
"Loved this quaint hotel over the pub. Breakfast was superb! Best cuppa I had on my trip.
The room and bathroom was beautiful and comfortable. The only downside is that the 4 floors are all walk-up; so although we were on the second floor - it was three flights up with heavy suitcases. I wish there had been staff available to help carry the cases up. "
"Staff were friendly and always helpful. Best thing was the closeness to the tube, bus line and trains. The convenience store right below the hotel was very handy too. Many food options all around from fast food to fine dining. The room was a bit small, but manageable. "
"The room was well equipped, spacious and comfortable, and staff eere friendly and helpful. We were very pleased with the location of the hotel, very handy to Hanmersmith Station. The was some dampness in the carpet outside the door to the bathroom, but staff promised to take care of this once I mentioed it to them. We did not have breakfast in the hotel, as we had to check out early."
"Great hotel in a convenient location. Staff was super friendly, helpful and accommodating. Our room was immaculate, well stocked and a good size with comfortable bed and luxurious linens"
"Great apartment across the road from check in office street parking available free from 8pm-9am have to pay outsid e of these times. Shop and restaurant/bar across the road and a short walk into centre of town. "
"Had a great visit. Excellent location, not too tourist-y and very close to tube and very very safe. Excellent facilities as well, the studio had all i needed.
"
"We loved the garden terrace in the back and the staff were all very helpful. The breakfast was nice but limited (great latte).
There was a table & chairs in our room (I assume in association with the small kitchenette). However that left no room for luggage at all. Perhaps a cafe table would serve better? The beds were very comfortable and they were able to hold our luggage albeit at a cost of 25€ (which I thought to be a bit steep).
All in all we enjoyed our stay. "
"This stay has got to be my favorite in the last 2 years. The whole vibe is charming. The staff was very attentive, helpful and a joy to interact with. The rooms were not only clean and cozy but stylish as well. Food was amazing too! Cannot say enough good things about my stay here. "
