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"Lots to do. 6 days felt too short. Disappointed in water slide area. And poor communication about bus times to parks. "

"This was the perfect resort. We had a group of 11 ranging in ages from 18-71. I loved the size, not too big making it easy for everyone to get around. The food was amazing at every restaurant. Beach is beautiful and you are able to swim in the ocean. The hotel is in walking or a short bus ride to malls, clubs, flea market, ferry and so much more. I’d highly recommend! "

"good"

"Good pool side seating and room views"

"Yes, the view was amazing. The rooms are alittle dated, but everything is very clean. The staff is incredible!"

"Staff were wonderful, clean most of the time. Just the one incident when toilet was plugged close to the lobby bar and wasn’t cleaned for about 40 minutes. Can’t blame the staff as it was very busy but other than that, the food was good. "

"I reallly enjoyed my stay. The food was great, the staff was wonderful. I will be coming back for sure. "

"Our stay included 2 rooftop pools and they shut down access to one of them during our stay for a private event for all the days we were there. One day is bad luck, but our entire stay? This hotel was so expensive because of the included amenities. Plus they have an entire section dedicated to ‘exclusive access’ and on top of that they shut down another pool? And everytime we asked for helped we were always redirected to another staff member. An example of this: we brought cash to tip the...

"The property was nice, beach was a toiket as they were slow to clean the sargassam. The staff and hotel policy was a nightmare. Fyi If you have a Late flight, YOU CANNOT USE THE PROPERTY FOR FREE (t³n dollars PER HOUR PER GUEST). lots of lies, lots of fake smiles"

"My fiancée and I had so much fun! The food was not very good but staff was excellent. Party pool was fun! "

"Mala experiencia en asignación de habitación. Trabajos de remodelación que dejaron una estadía tranquila, al final cambiaron la habitación "

"Excelente "

"This is the second time staying at this hotel and it has been great. Staff members from restaurants are great and attentive. We have an issue with the room leaking water from ceiling fire sprinkler that was fixed the same day. Also we wanted to do a late check out to enjoy a little longer this hotel but they said they were booked and it was not possible and that was a real disappointment for my little ones. Other than that it was a really pleasant time staying here."

"No access to rooftop "

"Our room was moldy and the roof started leaking and flooding our room. They moved us to a new room that wasn’t moldy and smelt fine very fast and were nice. Seems like luck of the draw for rooms but if they are fully booked you may not be able to move rooms right away. Everything else was great. Food could use a little more love but still edible"

"We were a family of 6. Our 4 kids had so much fun. We did not get a chance to experience everything but that leave more adventur for the next time we visit. "

"Everything was amazing all week long…staff went above and beyond-food was great, amenities were clean and as expected. Our beach server -Christian was the best- had our drinks refilled on the spot with smiles and even recommended the best shots! Loved our stay and will definitely return. "

"Food was subpar "

"Good place "

"Don’t trust the reviews! Majestic Elegance is not worth even one star. Property is not well maintained. Rooms are dirty,suite pool and main pools poorly maintained. Food terrible. If you are looking at Majestic experience BOOK WITH MAJESTIC MIRAGE. Property is clean, food is excellent and staff are very friendly and go over and beyond to make your vacation unforgettable experience. "