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"Nice place to stay. I’d add more elevators"

"The staff was very helpful and friendly, the room was very clean, comfortable beds. Could not have asked for closer to Times Square. Very tight security. Perfect location for a stay in NYC"

"Friendly staff"

"Very happy with the room, the staff were friendly and efficient. Would stay there again "

"Everything was clean and tidy. Walkable to Union Station and Rogers Centre. It was a bit confusing to find the door closest to the reception area for checking in... rather than haul luggage down some stairs and thru the eating/drinking area."

"Location is great!"

"beds were way too firm. fan in bathroom didnt work. only having one public bathroom in basement was a pain. elevators are pretty busy from time to time"

"Nice, modern, stylish hotel. Staff was helpful and nice. Would come back!"

"Lovely stay here, staff were super helpful and polite, couldn’t do enough to help you at reception. Lots of tea and coffee in the room which was definitely needed! Great toiletries and really well cleaned each day. Big TV in the room with lots of channels. Even though the room was right outside the lifts, it was quiet and the rooms well sound proofed. Right outside a subway stop too. "