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"We stayed at the hotel yesterday, and the facilities were very neat and clean. The receptionist and staff were friendly, helpful, and provided great service."

"Room was clean, not carpeted. Nice TV, staff were friendly"

"Beds were comfortable. Rooms somewhat smaller but clean and not a big deal overall as we only stayed 2 nights. Front desk staff were welcoming and friendly. The water dispenser in the lobby was empty and the lady said we’d have to get water elsewhere. Not sure why they don’t have someone replace it for customers. Was empty for the full days we were there but did see someone using it when we arrived so they got the last of the spring water. At breakfast the attendant said the waffle batter...

"Breakfast and not even one bottle of water offered"

"Had a wonderful overnight stay with my daughters for Mother's day. Staff were friendly, very clean and pool area was enjoyable! "

"Another great stay!"

"Friendly efficient staff, likely the nicest hotel in London. "

"Everything was clean.room was surprisingly big. Breakfast was good. "

"great"

"We stayed here for a long weekend, and were pleased with everything. Rooms were clean, spacious, and had good amenities. Breakfast was a good assortment of options. The location is walkable distance to many restaurants, shops, etc., so we walked most to dinner every night. Jack Astor's (restaurant) on the corner was good, but we greatly disliked Chuck's Roadside grill."

"I"

"It was a very pleasant experience "

"Nice but a little far from downtown"

"All in all a satisfying stay. Room was nice and clean. Bed was comfortable. Could have used a garbage can in the main room. Water pressure in the shower could be stronger."

"Breakfast selection was great and food fresh. Overall a very nice place "

"Staff didn’t speak English too well waited two hours to check in when I already booked my room. We had to stand and wait for two hours almost in line to get our room. It was late. I was tired very upsetting. I thought my breakfast was included. it wasn’t I guess"

"Im a regular costumer of this hotel. Can’t remember any bad experience with them. I’m a returning costumer in the past 8 years. They have the trust , and love of my family and my team . Just love this place, you can tell they work hard to maintain this place at high levels."

"The woman at the front desk was so helpful! Our room was clean. The buffet breakfast was incredible!"

"This is such an underrated hotel. Quiet, friendly staff and the gym is actually loaded! It’s a two star hotel but really it acts like a three star. Breakfast was quality even though it was a continental which can be hit or miss but it was solid. Fresh food coming out constantly! Room was functional with great tv options. Shower felt amazing too after a big day. Thank you team for a great experience!!"