โรงแรมและที่พักในเม็กซิโกและอเมริกากลาง

"To have upgraded to a preferred plan, I was not impressed the options received. You could not access the beach due to the amount of sargassum. The preferred could have been maintained better as it appeared to be black build-up in the crevices of the pool. The size of the resort was perfect, not too big and not too small. The entertainment was great. I loved the variety provided on a daily basis. The food was just blah; however Portofino and the water grill restaurant (I think that's the sname...

"Room was clean. Staff was great! Food is delicious and many choices. The buffet are the only ones open at lunch but the other 3 special restaurant opens at night. The caribbean and the mexican are really good. The italian we need to wait and was not able to dine in. They just need to have more activities. They will also ask you if you want to do the 90 mins presentation but its optional and they will give you some freebies. Over all i would recommend this hotel."

"Will Definitely visit again"

"Muy Buen personal y exelente vista Playa estuvo linpia de sargaso todo el tienpo"

"Great"

"Everything was walking distance. Property was super clean and the staff were very helpful. The restaurants were really good"

"Wonderful"

"Super helpful staff and great amenities"

"beautiful hotel overall but lack of activities and the vibe was not very lively. little too bland for my liking. restaurants has weird hours , some days they were open , some days they were closed."

"Hotel excelente; la pasamos increíble"

"The service is truly excellent from start to finish. You get picked up and dropped off at the airport (CUN) and there are assigned staff always just a text away. Complimentary activities come with the reservation and the Palafitos exclusive restaurant is amazing. The views are obviously spectacular and having breakfast delivered to your own private bungalow overseeing the ocean is truly special. Will definitely be back!"

"Everything and everyone was lovely. The food was so good!"