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"Staying at this hotel is truly an amazing experience. From around noon until after midnight, there are various activities and programs, so you never feel bored. Most of the events have a sexy and playful theme, but they don’t create any discomfort for guests; everyone can enjoy them in whatever way they feel comfortable. The buffet food was average and acceptable, but the restaurant meals were truly excellent. It seems the hotel underwent a major renovation less than 10 years ago, but in my opinion, it could use another update, as some areas of the hotel and the rooms feel quite outdated."

"The property was clean. Staff seemed to take pride in maintaining the property. The good was really good, even the buffet. The waitress during breakfast were very kind. They were actually kinder to me than any other staff member. "

"Clean room, staff could’ve been more attentive, family, friendly resort"

"The room was dirty, not properly maintained, and was missing basic items. That was not meet the standard I paid for. We were deeply disappointed—we did not expect this from the Expedia platform—and immediately moved to another hotel."

"The hotel was ok..i needed to rent a wheelchair never received my deposit back Food and staff was good "

"Great staff and excellent property "

"need more facilities"

"Clean room always.. Friendly staff… I can’t wait to go back to Cancun … Muchas Gracias "

"I had a great stay at Fiesta Americana Reforma. The staff was incredibly friendly and attentive, always making sure everything was perfect. The rooms were clean, comfortable, and well-maintained. Overall, excellent service and a very pleasant experience. I would definitely stay here again."