"We stayed at this property for **eight nights** and, unfortunately, our experience did not meet the standards we have come to expect from Westin hotels.
We arrived late in the evening, and our first interaction at the front desk was disappointing. The receptionist was **condescending and spoke to us in a manner that made us feel belittled**. We also felt that our Spanish language abilities were used to pressure us into attending a timeshare presentation, despite declining several times.
When...
"We stayed at this property for **eight nights** and, unfortunately, our experience did not meet the standards we have come to expect from Westin hotels.
We arrived late in the evening, and our first interaction at the front desk was disappointing. The receptionist was **condescending and spoke to us in a manner that made us feel belittled**. We also felt that our Spanish language abilities were used to pressure us into attending a timeshare presentation, despite declining several times.
When...
Amparo