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"Awesome place to spend your vacation! Highly recommended. Wonderful service, clean and pretty rooms and pools."

"They kept the beach clear of seaweed, the food was great, and everyone was genuinely happy to help the guests. The kidcare room was probably the best part. My 4 year old always wanted to go back. The only part that could use improvement are the drinks. The cocktails were all made with mixes that had some strange artificial flavorings instead of real fruit juices, etc. "

"Great resort "

"Room was dark and very musty, beach was covered in seaweed, loud music at the large pool felt like a cheesy Club Med resort in the 1970s. "

"Hôtel très haute gamme Rafinement Classe Calme Restaurants très bons Juste bémol sur le service qui n’est pas efficace comme un vrai 5 *"

"We stayed at the Bahía Coba resort which is basic tier of the resorts. The beds were very stiff and the buffet food was decent. Although, there was little communication on how to book the private restaurants for the week that we stayed."

"Awesome resort, lots to do for kids and adults. Highly recommend. "

"Jan was the best. He made sure he told me everything I needed to know about my stay. Including any extra things from Expedia. And Edgar was also great as a host and made our dinner for my sister personable and it made her feel special on her birthday. Thank you Jan. Thank you staff. Me, my sister, my brother in law, and my nephew enjoyed it all"

"The spa pool in the room is cold, unfortunely we did not enjoy the pool at all during the stay because it wasnt warm water, although we did use the hot jacouzi out side, but since we paid for the room in the pool and didnt use it at all it was a little upsetting and it was also dirty. Another thing i wish it was an all inclusive for the price we paid almost $2,000 for our stay and no food included. That was a bummer. Other than that i will say it a very nice hotel. They kept our room clean,...

"We had a wonderful stay at this hotel. The room was clean, comfortable, and well maintained, and we were pleasantly surprised with a complimentary room upgrade at check-in. The staff were friendly and helpful throughout our stay. The water park was great and our kids absolutely loved it. The food was also very good with plenty of options for everyone. Overall, it was a great experience and we would happily come back again."

"Pool was nice a little cool but you got used to it. We’re more beach people so we spent most of our time there. Staff is always friendly and helpful. Claudia,Isabelle, Yeplady (?) and Eduardo??, (not sure of the last two’s names sorry) went above and beyond! Rooms were well cleaned daily. Food was great!"

"We could see the ocean from our room, but set back behind one set of buildings. You could still hear the sound of the ocean and the music playing in the beach restaurant."

"It was beautiful view from the room to the ocean. Staff was friendly Drinks and food inside this hotel was overpriced"

"I stayed at Copal Tulum Hotel for four days and overall had a great experience. The atmosphere is beautiful, with a relaxing jungle vibe that makes it easy to unwind. The cenote on the property was definitely a highlight—such a unique and wonderful feature. The yoga sessions were a 10/10, and the on-site photographer was also excellent. The food at the restaurant on the property was really good as well—everything I tried was fresh and flavorful. Transportation arrangements were smooth and well...

"My stay at Shibari was wonderful! Staff were very professional, attentive & courteous. Check-in process was simple. They were able to check me in early. The room floor seemed like it wasn’t cleaned that well but the room and view was so beautiful it took the focus away from it. The cenote and restaurant area were amazing. Food taste amazing, a bit overpriced, but the taste, service & staff compensated for it. The fitness center can use some attention. "

"Bellísimo hotel, sólo que su buffet es pequeño."

"Had a wonderful time here at Akumal Bay! Beautiful view from our oceanfront room and the staff were lovely. It really did feel like a peaceful retreat compared to other AI’s. Everything was clean and the food was good. Unfortunately, there was a lot of seaweed. Not really anything the resort can do other than clean it, but this did take away from the beauty of the beach. Also the Latin dance classes! My husband and I had hoped for a couples class but it was more of a Zumba class. Would be nice...

"Good location for park and ruins"

" Very good for the price I paid"

"everything was perfect! rooms are spotless, beach and sun chairs are wonderful, the property is gorgeous and clean. we had the best time thank you hotelito azul! all the people are so helpful too and generous. we loved everyone!"