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"Musty smelling rooms, low grade food"

"This was absolutely not the experience we expected. The staff was extremely unhelpful and unwelcoming anytime we needed assistance. Booking reservations and excursions was a nightmare because the app barely worked, and every employee kept passing us off to someone else instead of actually helping. When we finally got assistance, we were given false information about activities, which made the entire trip frustrating and disorganized. To make matters worse, when we went to arrange transportation...

"Excelente!!"

"The service/staff seemed to really deteriorate after the weekend. Trolleys were much more inconsistent and employees not at all helpful in figuring that out."

"When checking in we were not greeted with our complimentary drink or towels. We watched as other people were greeted and waited on and we had to ask them to help us. We were not told how to make dinner reservations or how to access hotel information through the app. We woke up to cockroaches in our room every morning. We understand the climate but every day seems excessive. It was not our first all inclusive but definitely did not meet the standards it should have for the price you are...

"This resort was amazing. It felt like true paradise. The food was very mild in the sense that it lacked flavor but it was meant to be generalized to all guests. Spices would need to be added separately."

"The moment we arrived to the Renaissance Wind Creek Aruba Resort it was nothing but complete attention from the staff. The room was pristine. Plenty of shops on property and nearby. The setting of the pool & bar were amazing overlooking the Caribbean Sea. All staff were friendly and helpful. The navigator that booked our excursion was very knowledgeable and helpful from day one! Highly recommend the resort and the beautiful island of Aruba!"

"The pools and beaches were beautiful and definitely one of the highlights of the trip. We especially enjoyed the fountain water shows at the front of the resort, which were fun and entertaining for the whole family. The restaurants were decent overall, though service was slower than expected and food wait times were quite long. One area that could use improvement is staff awareness and training regarding food allergies, as we did not feel fully confident with the handling of our daughter’s...

"This resort gets 100% We went for an anniversary trip- started at another resort (big mistake - worst place ever) so couple days in we switched to secrets royal. (We previously stayed at secrets baby beach in Aruba and loved it) from the minute walking into the lobby, everything was wonderful. The staff was friendly but also helpful ! Food was great throughout the resort and the resort is just small/big enough to be able to walk and have different areas and activities to do. When you get there,...

"I had an amazing time! Staff was great, views were beautiful! Entertainment and drinks splendid! Just ensure to get a good room with good views and A/C that work well 😊"

"Room was nice, pool was great, beach was okay would like if it was cleaner. Rocks and weeds was rough"

"great deal all around"

"Crystal clear beach water and excellent food...hot tub wasn't the greatest and no tubes for lazy river"

"No A/C for the first two days of my 4 day stay. Housekeeping stole my one of a kind “braid” shower cap. When I reported it, no one cared. Buffet was the best place to eat. All other restaurants were bland or just downright nasty tasting. The Steakhouse was horrible. Hibachi grill (Shakura ) was okay. Definitely not worth the $1700.88 I spent. Save yourself the headache and money and go elsewhere. Mist of the staff was professional and friendly but the ones who weren’t should find another job....

"Waterpark and pools are good. Free shuttle across resort. Food was so so —not many options (many were closed; we had to go to the buffet most of the time). Restaurants were crowded. No hairdryer in the room, waited for 2 days before they finally gave to me (and it took about 5-6 phone calls)."

"❤️❤️❤️"

"It was very nice, convenient location, near restaurants, gas station, supermarket etc. All bedrooms have front beach. Laundry, all the amenities were there. They cleaned the rooms every other day very good. Nice staff. Activities for the kids and adults. It has a restaurant and a gift shop."

"The resort was clean, the room was clean and staff were amazing! Everyone was invested in making sure everything went smoothly and that me and my family stayed enjoying our vacation. The only downside is it’s hard to get a reservation to the steakhouse and hibachi restaurants but overall I give it 5 Stars!"

"Rated 4 stars based on the following: The room, we had a swim out suite, is definitely 5 star as is the resort staff. The gym and hydrotherapy were also 5 star. My wife had a 3 star experience at the spa - mine was 4 star. Where things broke down was in the food department and the party culture. The food was 3 stars at best, staff is amazing and attentive, but the food just was not that good. They tried really hard to upscale the dining experience by providing individual themed restaurants in...

"The staff make me feel very comfortable, room was clean , The meal and breakfast everything was perfect . Amenities were perfect . 100 % recommended"