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Luca Hotel by Heritage Residences Signature Collection

3.5 star property
Travelers relax on the rooftop terrace with ocean views at this Zona Colonial haven, then borrow bikes to explore before dining at the Skylounge restaurant

Choose dates to view prices

Luca Hotel by Heritage Residences Signature Collection is in Santo Domingo's historic Zona Colonial. Guests relax in the rooftop spa tub with ocean views, then enjoy local cuisine at Skylounge. The attentive staff assists with neighborhood navigation, bike rentals, and free WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Breakfast included
  • Restaurant
  • Air-conditioning
  • Gym
The current price is ฿2,527
฿3,235 total
includes taxes & fees
26 May - 27 May

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Late check-in subject to availability

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 50 per day.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Luca Hotel by Heritage Residences Signature Collection pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Luca Hotel by Heritage Residences Signature Collection?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Luca Hotel by Heritage Residences Signature Collection on 26 May 2026 start from ฿2,527, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Luca Hotel by Heritage Residences Signature Collection?

There is free parking nearby.

What time is check-in at Luca Hotel by Heritage Residences Signature Collection?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Luca Hotel by Heritage Residences Signature Collection?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Luca Hotel by Heritage Residences Signature Collection provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Where is Luca Hotel by Heritage Residences Signature Collection located?

Located in Zona Colonial, this hotel is within a 5-minute walk of Quinta Dominica and Malecon. Calle El Conde and Capilla de la Tercera Orden Dominica are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 521 out of 762 reviews
Rating 8 - Good. 150 out of 762 reviews
Rating 6 - Okay. 48 out of 762 reviews
Rating 4 - Poor. 26 out of 762 reviews
Rating 2 - Terrible. 17 out of 762 reviews

Reviews

Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean. Great breakfast. Super kind staff.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Patricia Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel in Santo Domingo’s Colonial Zone with a colonial and eclectic vibe. Very centrally located, and the personalized attention from the staff is excellent.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly as always and the property very clean. You also can’t beat the location and proximity to everything
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

James

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This place has real potential but they need to fix a lot of things. During my stay on the 3rd floor the elevator was out of service. Their decor is discarded urban trash. Their European breakfast fare is abysmal… good staff, great location, but a place in need of a lot of TLC
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and safe location in Colonial District and blocks from numerous restaurants and historic sites. Room was spacious and clean and staff was very nice but we didn't speak Spanish and staff didn't speak English. Very nice experience.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Asfaha

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean and comfortable An rooms
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean/comfortable. Staff were friendly and helpful. Easy and safe walk from Hotel to restaurants/sites. Would stay there again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, amazing trustworthy staff, clean amenities, beautiful property and delicious breakfast. I would stay here any time I visit. This place beat some of the 5,6,7 star hotels.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Rooms were lovely, very comfortable beds, modern bathrooms. the hotel was beautiful, staff exceptionally nice and helpful. Location in the colonial zone was fantastic, walked to everything. Would definitely stay there again when in Santo Domingo.
Roof top view
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Warmest welcome I’ve ever received. Period. Beautiful historic properly tastefully fully renovated to modern standards. Spacious room with all amenities. Phenomenal central location. If or when I return to Santo Domingo this is the only place I would stay. Thank you, Team Luca!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the courtyard with the trees. The room was very quiet and comfortable, just wished they had toiletries for us, like toothpaste and shower cap. The staff is great and I would definitely stay again.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Asfaha

Liked: Cleanliness, amenities, property conditions & facilities
Great Place and great staff.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean, great breakfast, didn't try the hot tub, in general was a good stay, but the night on april 11th, 2026 the young guy from the front desk was very rude, I didn't know he worked there and the moment he saw me coming out of my room started asking if we paid and to show him proof that we paid...I told him if you work here you can check that.. and he continued being rude saying "no you has to show that you paid' it was a very uncomfortable exchange.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff, central location and delicious breakfast!
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

CAMERON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the hotel was super cute incorporating plants all over.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Kyle Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. I stay there everytime i go. The staff is fantastic and the place is very charming.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, property conditions & facilities
Great location, terrific staff, breakfast was good, room was clean and comfortable. WiFi was strong. We will be back.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

andres

Liked: Cleanliness, staff & service, amenities
Excellent hotel. Very good Location. Safe and clean. Very good customer service.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Ayse Serpil

Liked: Cleanliness, staff & service
Breakfast was quite average , but overall food was tasty. Location is excellent , employees were very nice, Erica was very helpful.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Jokonda

Liked: Staff & service
Great location and nice courtyard. The room was super muggy. They’ve had a dehumidifier in last visit but this one they did not provide one. Staff was nice and breakfast was included.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

wilmary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and food was very good
Stayed 2 nights in May 2025
Verified

8/10 Good

Tomasz

Liked: Cleanliness
Great location! Very friendly reception desk ladies and security guards! People serving/preparing breakfast should smile more :)
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Marken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Amazing food. Amazing housekeeping. I highly recommend.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in the Colonial area. Anna at reception was wonderful and very helpful with checkin and offered a map of a walkable tour to see the areas sites and restaurants.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Keenan

Liked: Cleanliness, property conditions & facilities, room comfort

Great value with everything you need

It was only one night but the accommodations were perfect and a good value. We had been staying in a 5 star resort in Samaná and this bed was more comfortable and showers were nice with good hot water. The location was also ideal.
Stayed 1 night in Aug 2025