โรงแรมและที่พักในกินตานาโร

"cleaning, refilling of mini fridge wasn’t routined. hard to get hold of considered, had to dialed multiple times"

"Clean friendly staff , great food "

"Clan rooms, friendly staff, delicious food at Sea and Stones."

"At night the music was very loud. If you have kids bring a sound machine. Music played until 10 pm. It sounded like the speakers were on our balcony. Pool service for food was a one hour wait. We found it was easier and faster to go to the buffet. Also trash cans were not emptied outside often enough causing flocks of birds to descend. Seaweed made swimming at the beach impossible."

"On our first day, front desk called twice 5 mins apart asking if everything was fine. Then, a maintenance guy knocked stating he got a call that we supposedly reported something was leaking.Mind you, its only been 20 mins since we got insde the room, tired and just resting in bed. Not sure if theyre trying to go in and steal. Room phone was broken and couldnt dial out. Then, the night before we check out, another maintenance guy knocked once and went in and open the door. He appeared...

"Beautiful property! The staff is amazing! "

"Pools were great and the staff was always polite and helpful. "

"A truly amazing experience, will definitely be coming back. There is just so much to do everyday and the staff and people were amazing, the mercado buffet was our favorite area to eat i."

"The hotel was great "

"Loved it! Will definitely be returning!"

"Hard Rock Cancun is small but inviting. Service staff was great but stay clear of the pushy vacation planners staff. Evening dinners require a reservation so book your dinners for each night of your stay as soon as you arrive. Any of the restaurants can accommodate booking reservations for all restaurants. Stop by one and book for all the others for the stay. (Wish I would have known this ahead of time) Older resort with slow elevators. Pool area is nice but plan to get up early and go reserve...

"Kids had a blast! Water park is awesome! Food was great as well with a lot of variety "

"Clean room "

"Love the food and experience, Ill for sure go back to this hotel"

"Will definitely recommend staying here! Will visit again in the future."

"We had an excellent experience with this resort. Our room was super clean, all the staff were very friendly and attentive. The specialty restaurants were top notch! The breakfast buffet had an amazing variety of food, they offered fresh pressed juices every morning! Worth every penny, absolutely loved it!"

"Staff was perfect especially the lobby bar "

"It was such a great time the staff were nice, the rooms where nice I just felt like everything closed at such a early time."

"Several pools, all gorgeous, clean and well maintained. Swim up bar, lots of clean towels and available seats. "

"Scheduling dinner is a nightmare, jacuzzi water dirty, no games, small selection of food. "