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"The staff were very helpful. The room was great, but it was very cold and that made us uncomfortable. We couldn’t seem to adjust the heat . It blew cold air at us a lot."

"Went there for our anniversary, got upgraded to a better rom with falls view for a bit more money . Loved the view from the window. Hotel is clean and stuff are nice . We loved our stay there"

"Clean. Convenient. Staff."

"We stayed her for a few nights pre cruise. Beautiful hotel. Staff are very friendly and helpful. Rooms are well appointed and comfortable. Bite is outstanding! Would definitely stay here again."

"May at Rewards desk was warm, professional and efficient "

"It is a very nice hotel but the parking is very expensive. To park outside they charge $40+HST/day and $80*Hst/day. There is a parking nearby charging $15/ day."

"Well located comfortable hotel.. lovely staff. Good amenities "

"We arrived around 830 and check in was just ok. Clerk asked for the $100 deposit but didn’t ask if we had a car but thankfully I inquired about paying the $15 plus tax fee to avoid a ticket. It will come off our deposit. Our room faced a treed area with a sliding glass door. For some reason the door was partially open when we arrived. It was nice to see trees instead of a brick wall. This is a tired old hotel with large rooms and older carpets that were suspect so we kept socks on. There was a plastic wrapper and a string on the floor so vacuuming isn’t thorough. We departed at 8 am and found a security guard standing by the elevators so she could see both wings of the hotel. There is also security in above ground parking."

"Hot tub was great, clean and spacious amenities. Very comfy bed and nice view."