"This is a very welcoming property with excellent, elevated hot pools, a great sauna and sitting area. The staff supplies you with all the accoutrements for pour over coffee in the your room. The rooms are cozy and efficient and don't leave you wanting for more. The underground parking is easy and isn't an extra cost as most places are these days. The resteraunt has fabulous food and all of the staff are friendly. Can't recommend the Otter enough."