Very friendly staff and nice accommodation close to visitors center and walking distance to town for cafes and playgrounds. Staff went above and beyond to ensure we were well looked after and enjoyed our stay.
Jacquelyn
เข้าพัก 1 คืน, พฤศจิกายน 2023
4/10 แย่
Frauke, Mount Olive
9 พ.ย. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Left in hotel between 10:30pm and 9:00am with no staff present, was a bit daunting. Good clean room and great service while staff were present. Room had a smell of a smoker present in room.
My 3 kids and myself thoroughly enjoyed our stay at your charming friendly hotel.
After spending a few hours at the Falls, it was lovely to come back and chill out with a glass of cider and a good old fashioned pub meal. Rooms were comfy, bathrooms very clean. Definitely will stay here again!
My second time here - the staff are just wonderful. So natural and friendly. The rooms are nothing flash but pretty clean and the PUB side of the business closes at 10pm. So, no noise after that time. The food in the restaurant is very good. We had an ensuite room and just wished we'd had beside lamps and could open a window for fresh air .... that was our only beef. The whole place is just easy and no fuss. Thanks team !
The staff were friendly and helpful, but the accommodation for 4 was inconvenient and uncomfortable, with no facilities in that setting, for sitting or even a cuppa.
Hotel although 140 years old, has been very recently and nicely refurbished.
My only suggestions would be to use warm white LED lights in the room, the bright white used made it feel like I was in a 7/11. Also, there was no where to put/hang clothes. Otherwise everything else was great!