Search Hotels in Serrano, Bonita Springs

"Convenient location "

"Staff was wonderful, very friendly and attentive. Room was in very poor condition — needs a refurbish desperately, particularly the bathroom. "

"Hotel was beautiful. Highly recommend. "

"Clean room great local"

"Room was clean, WiFi was fast "

"Bar area fun and inviting. Building could use some updating but considering Hurricanes were hard on the area it’s understandable. Bed not real comfy. Staff very friendly and helpful. "

"Bathroom was very dated - not worth $800 per night. "

"Would not recommend. For the positive, we did have good customer service when I had to challenge the bill because the previous guest's bar bill was put on our room. Also, the view was nice, looking at the harbor. Noise from the bridge is loud when on the balcony but you cannot hear it when the door is closed. Several issues were noted with broken or poorly maintained areas in the room and elevators. Worst was the Tarpon House restaurant - we walked out after more than an hour with no service beyond drinks, and that was after hunting down a host who was MIA for more than 10 minutes. We watched it happen over and over as more people arrived and stood in the doorway with no assistance. "

"Convenient location. OK 3-Star hotel. Not much in the way of amenities. Biggest drawback is there are no desks in the room (or even tables in the common area).If you want to use your computer for business, you'll have to be creative."