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"Uncomfortable bed and pillows. Hot inside the cabin, heater was always on and no ac. Accommodation was nice and clean"

"Convenience and near tourist attractions"

"."

"Welcoming environment, clean rooms and pleasant stay"

"Excellent customer service, great pool and delicious breakfast!"

"okay"

"Pros: location is great. Property is well maintained. I did the gold package and the lounge was great in terms of breakfast and hors-d'œuvre (it is substantial enough to be dinner), Spa was great. Staffs were courteous and professional Cons: It is an old property. Our bathroom was adequate, but really tiny. No space to put things away. I reserved a view room, but our view was not in direct view. Spa is nice, but you have to pay extra ($130 Canadian) to use. Overall: No regrets. ...

"Overall, nice stay!"

"Great location but I do not know before that we have to pay extra about 20$CAD for facility, the room is quite smaller than I thought. "

"Perfect location and lovely hotel! Massively recommend staying here on your trip to banff. We couldnt have had a better hotel!"

"Clean room"

"Perfect location- right in the centre of town, just a few minutes walk from the lake/marina/ shops. Dated buildings but a good sized room with lots of parking. Nice bathroom. Furniture needs updating but the bed was very comfortable. Lovely staff and a great breakfast. Would stay again"