6/10 พอใช้
Alexander Karl, whitby
เดินทางกับคู่รัก
4 ต.ค. 2025
ชื่นชอบ: พนักงานและบริการ
Overall a nice place to stay. It is a 20 min walk into downtown Banff.Free local bus passes are provided. Indoor parking was available. The lobby looks well kept. Room was fairly clean; however, we did find an old bandaid on the floor. The room had no USB charger, the fridge was unplugged, and the bathroom could have been in better shape. IMHO it needs a bathroom renovation and update of furnishings. The bed was comfortable. Only one side of the bed had a night table though.
The indoor hot tub is huge and has powerful jets! Very soothing for aching post hike muscles! It was closed on the Sunday ( our last day there) for maintenance. May have been unplanned as there was no advance warning. Exercise room was fairly small. There was a sauna as well. Filtered water station too. The Keg is on site and is very good.
The staff were nice although the one who welcomed me the first day seemed cold at first, before warming up a bit. She also did not seem to be knowledgeable about the area. We asked about a meeting place at the old train station. I got a blank look and no help. I went to the front desk the next morning and was capably helped by another concierge.
Overall a solid choice although for the price paid per night for the room, I was expecting something a bit more upscale, room-wise but other than that it was a good hotel.
Alexander Karl
เข้าพัก 4 คืน, กันยายน 2025
