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"Great room, views, and staff! "

"Well located, and very nice cozy inn. Liked the decor. Bed was super comfy. Nice chimney at the restaurant for a cozy breakfast."

"Staff were amazing on checkin and checkout, great facility."

"The facility is clean, we enjoyed the pool and staff are friendly."

"Small number of rooms and cozy"

"Excellent mountain views from the room. MTN house surrounded by mountains. Excellent service and staff. Would like to go again, and highly recommend."

"Very impressed with everything. Great dog friendly environment."

"Such a wonderful property. Beautiful rooms, great service, restaurant was amazing. Will definitely go back. "

"My husband and I appreciated the kitchen in our room. We also enjoyed the hot tub and heated pool. The staff was friendly and accommodating. "

"The staff at the Hotel are amazing, we only stay at the Elk and Ave. Any time we stay in Banff , The hotel is a great location but the staff make it an over the top hotel . I have to thank the entire staff for the way they make us feel welcome "

"The hotel and staff were both lovely. The staff were incredibly kind and helpful with any questions or concerns we had. The room was beautiful and clean as well as the property. We didn't get the chance to experience the pool/ amenities but hope to on our next trip to banff. "

"The pool and hot top were great."

"Fantastic location within walking distance to the downtown. There’s also a free bus service which will take you all places in the town. The hotel is very good and we received an upgrade to a suite which was nice. The staff are really friendly and happy to assist you. Happy hour and Pasta Monday are a must.I would definitely recommend this hotel and will be returning in the near future."

"All first class"