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"Pictures were no where close to reality…..room had the odor of smoking even though advertised as a smoke free room. Advise anyone to look elsewhere."

"Great stay!"

"Fantastic location and amazing breakfast!"

"Great experience. The location is good, near restaurants and attractions. Room is clean and staff are kind."

"Kitchen was equipped and having 2 full bathrooms helped with this family of 4. The right amount of space for us. "

"Felt completely cheated by this place. The room was dirty, cleaning clearly not done. Food was awful — cheap, low-quality, and nothing like what you’d expect from a decent hotel. The room has an old analog TV with the poorest picture quality I’ve seen in years. Don’t be fooled by the photos showing a swimming pool and spa — they’re just bare minimum setups outside, nothing inviting about them. Bathroom supplies are cheap, half-empty, and look like they’ve been reused. If you’re traveling with...

"A really good budget-friendly option in downtown Gatlinburg! This hotel's location is super walkable to the downtown area, and I really liked that it's just far enough it's nice and quiet but it's also no more than a ten-minute walk to anything downtown. We wanted to book somewhere within easy walking distance to the aquarium and this hotel was perfect for that. Very easy parking as well! We really appreciated that everything was clean and welcoming, and staff were great."

"Clean room. Staff was friendly and welcoming. Parking was a breeze - which says something in over- crowded Gatlinburg. I loved that this hotel is slightly off the hectic center of Gatlinburg and had a friendly, woodsy feel. "

"Our experience was not so great, we made our reservation 5 month in advance, but we got a very noisy room with no mountain view. Our check in took a long time and then they tried to sell us extra stuff..."

"No breakfast, there were pic of a food area which led me to believe there was breakfast but it was alacart. The pool had so much chlorine I could only stay 5 min. It was also crowded. They served beer in there cafe so at 7pm I went to bed because I had to be up super early and there were people screaming woohooo at the pool repeatedly. The room smelled so loud of cleaning fluids it made me sick. The door to the creek side balcony wouldn't open without force. The toilet kept clogging,they had no...

"Breakfast selection was better than other hotels. Parking sucked. "

"Remodeled room was nice and clean. Staff very helpful. Only downside for me was King room only had a bed and no chair or sofa to sit on"

"Breakfast very good, staff super nice."

"Needs attention on the deck"

"Clean room quiet area. Balcony over the stream was so peaceful "