Westgate Smoky Mountain Resort & Water Park

Property class: 4

Choose dates to view prices

Wild Bear Falls Indoor Water Park is located near Westgate Smoky Mountain Resort & Water Park, which provides mini golf, a playground and laundry facilities. Treat yourself to a Swedish massage at the on-site spa. At the 3 on-site restaurants, enjoy lunch, dinner and children's meals. Fitness classes are offered at the health club; the property also has a bar, a business centre and 2 hot tubs. Guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Free Wi-Fi
The current price is ฿4,506
฿6,217 total
includes taxes & fees
15 Nov - 16 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Villa, 1 Bedroom

A living room with a stone fireplace, leather sofa, and a television mounted above it.

Villa, 1 Bedroom

9.2 out of 10
Wonderful
(36 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

A living room with a brown leather sofa, a coffee table, and a dining area with wooden furniture.

Villa, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 114 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Double Sofa Beds

View all photos for Deluxe Villa, 1 Bedroom (2 Full beds)

A spacious kitchen with wooden cabinets, a granite countertop, and stainless steel appliances.

Deluxe Villa, 1 Bedroom (2 Full beds)

9.4 out of 10
Exceptional
(25 reviews)
  • 78 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room (Resort Select)

A hotel room with a bed, a leather sofa, a dining table, a ceiling fan, and artwork on the walls.

Room (Resort Select)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio (Villa)

A compact kitchen with a microwave, dishwasher, and granite countertop.

Studio (Villa)

9.2 out of 10
Wonderful
(51 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Villa, 1 Bedroom (King)

A living room with a brown leather sofa, two side tables with lamps, a flat-screen TV mounted on a stone fireplace, and a framed painting on the wall.

Deluxe Villa, 1 Bedroom (King)

8.6 out of 10
Excellent
(30 reviews)
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Gatlinburg is home to Westgate Smoky Mountain Resort & Water Park. Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights, and some of the area's popular attractions include Wild Bear Falls Indoor Water Park and Ober Mountain. Anakeesta and Ripley's Aquarium of the Smokies are not to be missed. Rafting offers a great chance to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby. Visit our Gatlinburg travel guide
View more Holiday homes in Gatlinburg
Map
Gatlinburg, TN

What's nearby

  • A large building with a glass facade, surrounded by a landscaped garden with various plants and flowers.
    Wild Bear Falls Indoor Water Park
    2 min walk - 0.2 km
  • Herbert Holt Park
    2 min drive - 1.7 km
  • Ripley's Super Fun Zone
    2 min drive - 1.7 km
  • Ripley's Davy Crockett Mini Golf
    2 min drive - 1.7 km
  • Traffic Light #1
    2 min drive - 1.7 km

Getting around

  • Alcoa - Knoxville Airport (TYS)
    59 min drive

Restaurants

  • Loco Burro Fresh Mex Cantina
    6 min drive
  • Puckers Sports Bar
    6 min drive
  • Tennessee Cider Company
    5 min drive
  • Subway
    5 min drive
  • Ole Red
    4 min drive

About this property

Westgate Smoky Mountain Resort & Water Park

  • Upscale hotel near Wild Bear Falls Indoor Water Park
  • Consider a stay at Westgate Smoky Mountain Resort & Water Park and take advantage of mini golf, a playground and laundry facilities. Treat yourself to a Swedish massage at the on-site spa. At the 3 on-site restaurants, enjoy lunch, dinner and children's meals. Fitness classes are offered at the health club; the property also has a bar, a business centre and 2 hot tubs. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
    • 2 outdoor pools
    • Cooked-to-order breakfast (surcharge), express check-out and a gift shop
    • A lift, tour/ticket information and massage treatment rooms
    • Concierge services, luggage storage and ATM/banking services
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 250 rooms feature comforts such as laptop-friendly workspaces, as well as amenities such as free WiFi.
  • Extra conveniences in all rooms include:
    • Free toiletries and hairdryers
    • Flat-screen TVs with premium channels
    • Wardrobes/cupboards, housekeeping and desks

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Frequently asked questions

Does Westgate Smoky Mountain Resort & Water Park have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Westgate Smoky Mountain Resort & Water Park?

As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at Westgate Smoky Mountain Resort & Water Park on 15 Nov 2026 start from ฿4,506, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Westgate Smoky Mountain Resort & Water Park pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 27 kg per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Westgate Smoky Mountain Resort & Water Park?

Check-in start time: 4:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Westgate Smoky Mountain Resort & Water Park?

Checkout is at 10:00 AM. Late checkout is available for a fee (subject to availability).

Where is Westgate Smoky Mountain Resort & Water Park located?

Situated in Gatlinburg, this spa hotel is steps from Wild Bear Falls Indoor Water Park and within 3 mi (5 km) of Gatlinburg Scenic Overlook and Hillbilly Golf. Great Smoky Mountains National Park and Ober Mountain are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Westgate Smoky Mountain Resort & Water Park Reviews

8.4

Very good

9.0

Cleanliness

8.2

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 816 out of 1391 reviews
Rating 8 - Good. 237 out of 1391 reviews
Rating 6 - Okay. 166 out of 1391 reviews
Rating 4 - Poor. 91 out of 1391 reviews
Rating 2 - Terrible. 81 out of 1391 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Everything was amazing. Definitely a family/kid friendly resort! We will be going back!
Stayed 5 nights in Oct 2026
Verified review

6/10 Okay

Liked: Communication, listing accuracy
Beautiful scenery, not as clean as I would have hoped, great space for the family
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
We enjoyed our stay! The location was very convenient and made it easy to get around. Everything was comfortable and went smoothly. We had a lovely time.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
We loved the water park and amenities.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Room was very clean, it has everything for a pleasant stay. Staff very friendly and helpful
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Really good property and helpful staff. Excellent ammenities.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Friendly staff. Shuttle service very helpful. Spacious room.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Very clean. Breakfast was great. Not enough workers at the front desk. Too many workers at the sales area.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, communication, listing accuracy
The location and the amenities. It was very clean and good friendly service from everyone. The check in time was not on time but the facility made up for it and upgraded us. Food was good. Trolley service was very convenient and I would stay here again.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Our stay was wonderful and staff were always there to help
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Clean room. Friendly staff.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, check-in
The room was nice, large balcony pretty much how it was shown in pictures. The only issue we really had was the room was advertised as having great views of the mountains. What we ended up seeing was the back of the indoor pool area.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Been here many many times. I love it. Great place for families with children of all ages. Great place for anyone really.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The stay, staff, and food were awesome! The Westgate Resort is amazing. You don't have to leave the resort if you don't want to. We loved it. Ee will definitely come back to stay.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Clean room. Loved the mountain cabin vibes. Pools were fun!
Stayed 2 nights in Aug 2026
Verified review

4/10 Poor

Liked: Check-in
Disliked: Listing accuracy
small pokey rooms with no real windows ice maker didn't work towels were leftover from previous occupants no daily room service restaurant was excellent
Stayed 2 nights in Sep 2026
Verified review

4/10 Poor

Liked: Cleanliness, listing accuracy
Disliked: Check-in, communication
Would never come back or recommend to my friends! Poor house keeping. Not good if travelling with kids, except water park
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent amenities. Very clean
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
I did not like that my room keys were held hostage until I went through the VIP desk for them to try and schedule me for a tour in hopes I would buy. Other than that, it was excellent. The staff was superb.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Property was very Clean, the Room I got was an upgrade due to a studio with no windows and on Website the studio had a window 🤔overall they have awesome Views and plenty of activities for families and or couples. Exit the resort and to the left is Gatlinburg about 3 miles and to the Right is Pigeon Forge about 4 miles which made it a perfect location to go and do the tons of activities outside the resort.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Rooms were super clean and property was beautiful, staff was more than willing to accommodate my request and made our weekend Absolutely spectacular!! my only complaint is that I got tricked into sitting through a timeshare presentation. Other than that, I have no complaints.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
The Westgate Resort property is very beautiful and well maintained. There is no charge for parking but there is a daily resort fee, which we knew prior to booking. There is a pool, fitness center and spa on the property which we did not use but they looked very nice. We ate at the onsite restaurant called Southern Comfort. The breakfast menu was limited and the food was underwhelming, especially compared to the various breakfasts we enjoyed in Gatlinburg & Pigeon Forge. All the staff at the resort were friendly & helpful. The shuttle around the property and to the trolley stop was nice since walking the hilly property can be a challenge. Overall we enjoyed our stay!!
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Really loved my stay with the family and I will plan to go back in the near future. One one thing the Water Park needs updates please they charge extra to get access which can added yup with a family of five. They should give us discounts for staying at the hotels or something. But so far I enjoyed my stay and we got to see a Bear on the property pretty cool.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Everything was close to property. The trolly rides and shuttle transportation right on the property. You can leave your vehicle parked all vacation. Rooms were clean and tidy. Wash and dryer were a plus for me with the kids constantly changing and dirtying clothes. Staff was very friendly.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The rooms are beautiful, clean, has all the conveniences of home. We loved it!! The views are absolutely incredible. And seeing the Mama bear and her 3 little cubs in their natural habitat was indescribable. The staff were Amazing and there's plenty to do just on site. Highly recommend this place!!
Stayed 3 nights in Jul 2026