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Westgate Smoky Mountain Resort & Water Park

4.0 star property
Hotel with 3 restaurants, steps from Wild Bear Falls Indoor Water Park

Choose dates to view prices

Photo gallery for Westgate Smoky Mountain Resort & Water Park

2 outdoor pools
Villa, 3 Bedrooms | Private kitchen | Paper towels
Exterior
Terrace/patio
Water park
Westgate Smoky Mountain Resort, next to Wild Bear Falls Indoor Water Park, is perfect for families. Kids love the mini golf and playground, while adults enjoy deep-tissue massages at the spa. The resort offers meals with children's menu options and fitness classes.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
The current price is ฿4,630
฿6,314 total
includes taxes & fees
3 Nov - 4 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Villa, 1 Bedroom

Flat-screen TV

Villa, 1 Bedroom

9.2 out of 10
Wonderful
(34 reviews)

Highlights

Separate dining area
Separate sitting area
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Washing machine
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Flat-screen TV

Villa, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Kitchen
Dishwasher
Flat-screen TV
  • 114 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Double Sofa Beds

View all photos for Deluxe Villa, 1 Bedroom (2 Full beds)

Paper towels

Deluxe Villa, 1 Bedroom (2 Full beds)

9.4 out of 10
Exceptional
(24 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Kitchen
Dishwasher
Flat-screen TV
  • 78 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room (Resort Select)

Desk, laptop workspace, iron/ironing board, free WiFi

Room (Resort Select)

Highlights

Connecting rooms available
Flat-screen TV
Washing machine
Clothes dryer
Private bathroom
Hairdryer
Wardrobe
Desk
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio (Villa)

Paper towels

Studio (Villa)

9.2 out of 10
Wonderful
(51 reviews)

Highlights

Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Washing machine
Clothes dryer
Ceiling fan
Sofa bed
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Villa, 1 Bedroom (King)

Flat-screen TV

Deluxe Villa, 1 Bedroom (King)

8.6 out of 10
Excellent
(28 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
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About the area

Map
Gatlinburg, TN

What's nearby

  • Wild Bear Falls Indoor Water Park - 2 min walk - 0.2 km
  • Ripley's Aquarium of the Smokies - 3 min drive - 2.4 km
  • Anakeesta - 3 min drive - 2.4 km
  • Gatlinburg SkyPark - 5 min drive - 3.1 km
  • Gatlinburg Convention Center - 5 min drive - 3.4 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 59 min drive

Restaurants

  • ‪Southern Comfort - Westgate Resort - ‬2 min walk
  • ‪Ole Red - ‬4 min drive
  • ‪Tennessee Cider Company - ‬5 min drive
  • ‪Kilwin's - ‬5 min drive
  • ‪Lobby Bar - ‬1 min walk

About this property

Westgate Smoky Mountain Resort & Water Park

Upscale hotel near Wild Bear Falls Indoor Water Park
Consider a stay at Westgate Smoky Mountain Resort & Water Park and take advantage of mini golf, a playground and laundry facilities. Treat yourself to a Swedish massage at the on-site spa. At the 3 on-site restaurants, enjoy lunch, dinner and children's meals. Fitness classes are offered at the health club; the property also has a bar, a business centre and 2 hot tubs. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • 2 outdoor pools
  • Cooked-to-order breakfast (surcharge), express check-out and concierge services
  • Barbecues, ATM/banking services and a 24-hour front desk
  • Tour/ticket information, a lift and massage treatment rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 250 rooms feature comforts such as laptop-friendly workspaces, as well as amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Free toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, housekeeping and desks

Similar properties

Exterior

The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

  • Pool
  • Hot tub
  • Pet-friendly
  • Kids pool
9.0 out of 10, Wonderful, 1,904 reviews
The price is ฿3,162
฿3,565 total
includes taxes & fees
11 Nov - 12 Nov
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 9:00 AM to 11:00 AM on weekends; USD 10 to 50 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Mountain Top Pool Bar
  • Roaring Fork Snack Bar
  • Southern Comfort
  • The Market Place

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Fitness classes
  • Full-service spa
  • Health club
  • Mini golf
  • Playground

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Paper towels

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Dryer
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 27 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay
  • Resort fee: USD 33.81 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room safe
  • Phone calls
  • Pool access
  • Self-parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: water park

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smoky Mountain Resort Westgate
Smoky Mountain Westgate
Smoky Mountain Westgate Resort
Westgate Mountain Resort
Westgate Mountain Resort Lodge Smoky
Westgate Resort Smoky Mountain
Westgate Smoky
Westgate Smoky Mountain
Westgate Smoky Mountain Resort
Westgate Smoky Resort
Gatlinburg Westgate
Westgate Resort Gatlinburg
Westgate Resort Tennessee
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Gatlinburg
Westgate Smoky Mountain Hotel Gatlinburg
Westgate Tennessee
Westgate Smoky Mountain Resort Gatlinburg
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Gatlinburg
Westgate Resort Gatlinburg
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Resort
Westgate Resort Tennessee
Westgate Tennessee
Gatlinburg Westgate
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Resort Water Park
Westgate Smoky Mountain Resort & Water Park Gatlinburg

Frequently asked questions

Does Westgate Smoky Mountain Resort & Water Park have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Westgate Smoky Mountain Resort & Water Park?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Westgate Smoky Mountain Resort & Water Park on 3 Nov 2025 start from ฿4,629.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Westgate Smoky Mountain Resort & Water Park pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 27 kg per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Westgate Smoky Mountain Resort & Water Park?

Check-in start time: 4:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Westgate Smoky Mountain Resort & Water Park?

Checkout is at 10:00 AM. Late checkout is available for a fee (subject to availability).

Where is Westgate Smoky Mountain Resort & Water Park located?

Situated in Gatlinburg, this spa hotel is steps from Wild Bear Falls Indoor Water Park and within 3 mi (5 km) of Gatlinburg Scenic Overlook and Hillbilly Golf. Ripley's Aquarium of the Smokies and Great Smoky Mountains National Park are also within 6 miles (10 km).

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Westgate Smoky Mountain Resort & Water Park Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 642 out of 1119 reviews
Rating 8 - Good. 197 out of 1119 reviews
Rating 6 - Okay. 135 out of 1119 reviews
Rating 4 - Poor. 73 out of 1119 reviews
Rating 2 - Terrible. 72 out of 1119 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Prakash

Liked: Amenities
Clean rooms, balcony
Stayed 4 nights in Oct 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our room was awesome. Clean and quiet.
Stayed 4 nights in Oct 2025

10/10 Excellent

Aseel

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was the best stay ever near the Smoky Mountains. The experience was definitely enjoyable, and I would highly recommend it!
Stayed 3 nights in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything is great. Staff is super friendly and helpful. Only had a couple small issues, but we will definitely be staying here anytime we come back in the future.
Stayed 3 nights in Sep 2025

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
very quiet relaxing
Stayed 7 nights in Sep 2025

10/10 Excellent

Rajkumar

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property well maintained.
Stayed 5 nights in Aug 2025

10/10 Excellent

Prabina

Liked: Property conditions & facilities
View from my room was amazing
Stayed 1 night in Aug 2025

10/10 Excellent

Abigail

Liked: Cleanliness, amenities, property conditions & facilities
My family and I enjoyed our stay here
Stayed 2 nights in May 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Absolutely loved our visit, Staff was friendly, accommodation were wonderful, quiet, close to nature.
Stayed 2 nights in Jun 2025

10/10 Excellent

Zea

Liked: Cleanliness, property conditions & facilities, communication
Very nice place to stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Josh

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 4 nights in May 2025

10/10 Excellent

Abbie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amenities were a plus!
Stayed 1 night in Apr 2025

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
The property was great. I have no complaints about that. I had a wonderful experience and stay. I just wanted to put a beware that this property is a timeshare and they will try to get you and waste your time.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sara

Liked: Cleanliness, room comfort, communication

Great Resort

The place offers many amenities to meet travelers needs. My self and my daughters enjoyed it
Stayed 3 nights in Jun 2025

10/10 Excellent

Tonya

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stunning views of the Smokies!!! Very clean property. Staff extremely friendly snd helpful. Love, the fact that you can text and ask questions (waterpark hours, and prices) and get an immediate response. And also request housekeeping services. Room was spacious and equipped for everything we needed for a weeks stay. Would highly recommend this property.
Stayed 7 nights in Aug 2025

10/10 Excellent

Missael

Liked: Cleanliness, property conditions & facilities, communication
Great location near by many activities!
Stayed 3 nights in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our rooms were brand new, everything was perfect! We definitely will be coming back!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent resort, great service, and great views
Stayed 3 nights in Mar 2025

10/10 Excellent

Alexis

Liked: Cleanliness, amenities, property conditions & facilities, communication
I love everything about this resort
Stayed 2 nights in Apr 2025

8/10 Good

Donald

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful, clean, an ideal location to Gatlinburg or pigeon Forge
Stayed 3 nights in Apr 2025

10/10 Excellent

Ashton

Great property and staff.
Stayed 4 nights in Mar 2025

4/10 Poor

Steven

Liked: Cleanliness
Disliked: Amenities, communication
While the property itself was nice, i would caution others from staying here as all the amenities (ie waterpark, activities) cost add'l money. Very poor communication (took 2 tries to get them to send towels) yet they are constantly sending texts wanting excellent feedback. The property itself does not have a good infrastructure (2 pools to accommodate all guests) and it's on a hill so you either drive, walk up or down or wait for their buses. Sadly there are much better cheaper options available.
Stayed 7 nights in Sep 2025

6/10 Okay

Diane

Liked: Cleanliness, property conditions & facilities, communication
The property and staff are lovely. My friend and I didn't realize that we would need a car or shuttle to get around the property as it is very large and set into steep hills. So not like a place where you can walk to one of the restaurants. The first night, we arrived after dark and were given instructions how to find our cabin, but had a very frustrating time navigating and wondering around in the dark and trying to find the specific building our rooms were in. It was quite frustrating. My suggestion is guests arriving at night should be offered a golf court escort to guide us up to where our rooms were. That would have made all the difference to us when we arrived very tired and couldn't find our way around.
Stayed 4 nights in Sep 2025

10/10 Excellent

Martha

Liked: Cleanliness, property conditions & facilities, communication
We enjoyed our vacation. We liked the mini golf, playground and water park.
Stayed 4 nights in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, room comfort, communication

Best vacations ever

Perfect spot to spend time with the family. The perfect resort close to everything you need to enjoy your vacation.
Stayed 4 nights in Mar 2025