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"Loved the lazy river and the 24 hour pool!! The spa experience was out of this world."

"Clean nice area lots things to do only thing the waterpark cost extra it’s not included"

"Free Shuttle to downtown the view was amazing and Staff were on point definitely stay again"

"Nice place to stay"

"The Inn at the Christmas Place is a spectacular place to stay. Great breakfast, decor is beautiful and the pools are exceptional"

"We’ve stayed here multiple times with 5 star experiences. However, this trip was different. Our room was on the bottom floor where there were multiple workers sitting and talking in the hallway nearly all day. It looked like a hall they took breaks and chatted in. They were nice and friendly. It was just very loud in our room as we could hear everything. Also, we had a worker walk into our room at 7:30 in the morning without so much as knocking. He immediately realized we were in bed and he...

"I think for the price. They could do a little more for their guests. Leave a coffee bar out all day. Maybe put out coffee and drinks for the guests after 3:00… Drury dies so much better in the area of guest customer service…I chose this hotel because of the pools. The walk up bar service open all day for food and drinks. In the winter I’m going back to Drury. They offer so much more for the guests after…After 5, free food, drinks, etc!!! Drury is very clean, the rooms match pretty closely as far...

"Close proximity to downtown. Great complimentary breakfast."

"Excellent"

"Centrally located near the strip. All we had to do was walk across a parking lot and we were there. We will stay here again on our next trip to Gatlinburg."

"Tv system needs to be changed. Stayed 7 nights tv went off every day. When it rains the TV goes out and stays out until it quits raining. They need different company for their tv. They have one of the lower companies running their network. Great place except for tv problem, which could be fixed this winter during slower times. I hope they will fix that problem."

"Absolutely loved this stay and the price could not be beat. Very cozy and the staff were incredible. Would absolutely stay here again. Thanks guys!"

"Coffee not available threw out the day,patio chairs need to be replaced"

"Beautiful clean hotel with courteous and friendly staff."