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"Outdated but so is most of Gatlinburg. Front desk very helpful. Pool area is spacious and cool experience!"

"The location was clean and secure. Staff was incredibly friendly. Daisy with housekeeping was a total sweetheart and did an amazing job. We spent 5 days there during Christmas and were surprised at how quiet and serene everything was. Zero noise from other rooms or the hallway. The breakfast was economical and good. We will definitely return next year."

"Great location. Within walking distance of shops and dining. "

"We arrived on Christmas afternoon and was greeted by a warm and welcoming lady at the front desk. Quick check in, room was very nice, very clean and the location was super convenient for us. With the holiday traffic we made reservations at that hotel to accommodate where we would be eating at shopping. It couldn’t have been more perfect. Lobby was clean, elevators were clean and we were surprised by the REAL breakfast, the restaurant and amenities for the price. We would 100% stay here again....

"Great stay !! Will definitely be back."

"Extremely clean and great staff! Perfect Waterpark for younger kids! "

"Cuartos muy cómodo y limpios y hotel muy bien ubicado deberían tener un poco de más variedad en el desayuno ya que normalmente la carne era de cerdo solo en 2 ocasiones hubo pollo. "

"Excellent"

"The room was spectacular with bathroom being ye highlight. Beds were very comfy and housekeeping was very punctual and cordial despite it being the Christmas week. All the hotel staff had a very positive and good natured attitudes. Overall, we loved our stay and would like to stay there next time."

"Room was nice (mattress was a bit firmer than I am used to). Room had a mini fridge, microwave and coffee maker. Front desk staff were very pleasant and helpful. Parking was plentiful. Breakfast was great with all the different options…biscuits n gravy, sausage, potatoes, cereal, omelette station, some pastries and some fruit."

"We ended up at this hotel after having such a terrible experience at the first hotel we checked in to....wish we would have went here first!!! It's beautiful from the moment you walk in, the beds are super comfy, we really liked all the lights in our room and the Bluetooth mirror in the bathroom!! Chic-fil-a is walking distance from the hotel! We loved the bar/dining area downstairs. "

"***"

"Todo bien solo que el servicio de cuarto debería ser primordial "

"Kids loved the pool, lifeguards were there and very attentive. "