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"Many of the rooms have limited windows. They lack AC or heat so there’s minimal fresh air exchange unless a window is open. But then the street noise and exhaust fumes can be a serious issue. Very limited western outlets, no mini fridge, no coffee maker. Beds are hard but we slept well. Location is good, staff is very helpful and friendly. Breakfast staff are also excellent. However,, buffet food is not properly heated and kept warm. "

"Fantastic location if you are high enough to not hear the vivid life of Miraflores while you’re trying to sleep through the night. The staff and room were perfect for my stay. The restaurant on top had an amazing panoramic view, and breakfast every day was perfect."

"Great location only a block from the main square. Plenty of shopping and dining options nearby. You enter into the property and are instantly walking into a beautiful and peaceful courtyard which our room was accessed from. This property was built in the early 19th century as a wealthy Spanish family’s villa, so it has a lot of historical charm and is well maintained. The included breakfast was of high quality and lots of variety. Staff was friendly and helpful. Highly recommended if you’re staying in Cusco."

"excellent - great free shuttle "

"The check in was effortless and quick, once I provided my IHG membership number I was thanked for being a member. The room was spacious, clean with a large bathroom and a shower that had great pressure and hot water. We had dinner in the restaurant which was fabulous and the breakfast was varied and delicious offering a variety of fruit, breads, meats, cheese and a couple of hot dishes. We were offered eggs to order but were happy with what was on offer. The staff at the hotel was wonderful, everyone wanted to ensure that we were properly serviced. We took the shuttle to the airport which left promptly at 8:30 and the driver helped us with our luggage. A very positive experience and we would definitely return."

"No water in the restroom on our first night. Shower head fell off the second day. Evening staff (front desk) was rude and had a did not want to be bothered mood. Will never return or recommend to anyone"

"The staff was pleasant and the property was clean. However, it is overpriced. They charged us 100 USD to check in at 11 instead of 2 even though we were checking out the next day at 5:30 am. Consistently throughout South America we were able to get an earlier check in time for free. "

"Good location and great service "

"I didn't go into the pool it's very small in person compared to the internet. There's a mall very close by but it's expensive for clothes etc..food is reasonable there ."