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"We stayed here in May when weather was a bit chilly. The room was nice and clean and warm. The breakfast was substantial and the proprietress was very welcoming and very nice. My only complaint is that the heating system was a bit loud whenever it came on during the night."

"We like breakfast. Rooms are big, nice and clean."

"Never had housekeeping during our four day stay"

"Arriving at the Showboat Hotel our room was not acceptably clean. The floor was sticky and covered with dirt, mini fridge had mold, and the balcony had dirt/bird droppings that was clearly not kept up with. I called the hotel desk which is not in on the weekends, after speaking with hospitality we were sent a housekeeper. The only productive thing accomplished was that our fridge was switched out for a clean one. The employee “mopped,” resulting in the same floor dirt being pushed around. We...

"Was beautiful and peaceful stay! Amazing food and wine! "

"Hotel is very dated and worn. Elevators were dirty and only one worked…. Very slow. Ice machine on 4th floor not working. Check in and checkout easy and friendly staff."

"Very clean and the staff was great! Beautiful hotel"

"Unique owner run resort with fantastic view and comfort amenities on the grounds. The balcony room walls are thin and the bathroom counter weirdly high and deep with low pressure in the toilet. I’d prefer not to recommend this place to create competition for rooms for when I want to return!"

"First day check in was difficult since i was given a key to a room that was out of service. Later in the new room i was given, someone was trying to get into my room at 2am. The following day the staff checked me out without my knowlege and deactivated my key. Would not recommend "

"Horrible coffee. No microwave."

"Parking was great and good selection and service at the bar"

"Everything was great it felt the coach the arm keep falling of the coach other then that great staff was super nice and friendly"

"Beautiful view! Wonderful people. Comfy stay❤️❤️"

"The staff is excellent. The room was spotless and had everything I needed. I come here every year in April and I will always stay at The Best Western!"

"I enjoyed my stay at Holiday Inn Express with the location close to Canandaigua Lake. We enjoyed the lounge and breakfast room. Our room was spacious, clean, and comfortable. Wonderful breakfast, delicious coffee, and a friendly staff. Plenty of parking."

"The room we reserved was unavailable due to heat issues. The replacement in the Vinifera suites was marginal. The bedspread was too small, exposing the mattress. The overall experience was mediocre. We have been coming to Belhurst for over 40 years. This may have been our last visit"

"Breakfast was delicious. Differing every day. Plentiful and tasty. Room was clean comfortable and lovely. Staff was pleasant and attentive. We were there off season so pool not at issue "

"Very cute property, super clean . Staff very nice, not a lot of options for dining but it is the shoulder season "