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Reviews of OYO 137 Kitzio House

2 out of 5
OYO 137 Kitzio House
36 Pracha Rat Bamphen 6 Alley, Lane 4, Huaykwang, Bangkok, Bangkok

Reviews

9.2

Wonderful

Rating 10 - Excellent. 12 out of 18 reviews" "
Rating 8 - Good. 5 out of 18 reviews" "
Rating 6 - Okay. 0 out of 18 reviews" "
Rating 4 - Poor. 1 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

JAVIER, Northridge

Stayed 2 nights in Apr 2022

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for everything!
Stayed 2 nights in Jan 2020
Response from Team OYO on 13 Feb 2020
Hey Jeffrey!, We always love to hear from you. Happy to know that you liked our services. Thanks a ton for staying with us. Looking forward to hosting you soon :) Regards, Team OYO

8/10 Good

Peter, Montréal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent price ... very clean ... Modern... small room but its just for sleepling so its ok
Stayed 3 nights in Nov 2019
Response from OYO on 24 Nov 2019
Thank you for rating us positively, Peter! It is so disheartening to see our valued guest unsatisfied with our services. We will surely work upon the shared feedback to improvise our services in the future. Have a nice day ahead :) Regards, Team OYO

4/10 Poor

Non

Unclear deposit policy + lack of natural lighting
I returned to this hotel again because my first stay there a few months back was fine. This time, however, I had a different experience. The policy on holding deposit on a key card was unclear. The service was slow both for checking in and checking out. The thing that was still decent was the room which was clean enough although there’s a lack of natural lighting in the room on the 4th floor that I was put in so I couldn’t tell time.
Stayed 1 night in Nov 2019
Response from OYO on 18 Nov 2019
Hi, Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Kevin

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in a quite neighbourhood with good facilities!
Stayed 1 night in Jul 2019
Response from Kevin on 16 Jul 2019
Hi, We're pleased to know you had an awesome stay with us. Your precious words of appreciation always urge us to serve better in the future. Regards, Kevin

10/10 Excellent

Elangovan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So good to stay
So good for family that has home feeling.
Stayed 2 nights in May 2019
Response from Kitzio House Team. on 13 Jun 2019
Thank you very much for your staying at Kitzio House we're glad to hear that you're feeling like home while you're staying here, We strive to serve you better, and we hope to welcome you again in the near future. Best regards

10/10 Excellent

Catherynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location - only 5mins walk from Huai Kwang MRT, cafes, eateries, massage salon nearby. The place is really clean. The staff and lady boss are very very helpful and friendly. they provide homecooked breakfast and the security is tight. Only guests are able to enter the place with the room access card. There is even a really nice cosy room available for guests to relax. It will be great if there is a mini fridge in the room as well so that we can store our food purchase, but overall, I give it a 5 star. will be going back again !
Stayed 3 nights in Mar 2019
Response from Pimmies on 19 Mar 2019
Thanks K.Catherynn. Hope to see you again next time nakha:)

8/10 Good

Sudapha

Liked: Cleanliness, staff & service
ห้องพักโอเค แต่ห้องหน้าต่างล็อกไม่ได้ ไม่ติดถนน อยู่ในซอย เดินมารถไฟฟ้าใต้ดินใช้เวลาประมาณ15-20 นาที พนักงานบริการดี ไม่มีร้านค้า
Stayed 4 nights in Sep 2021
Response from prin on 26 Sep 2021
สวัสดี คุณ Sudapha! เรารู้สึกเสียใจที่ได้ทราบว่าคุณไม่ประทับใจกับประสบการณ์ที่ได้รับ เราทุ่มเทปรับปรุงและพัฒนาอยู่เสมอ หวังว่าเราจะได้มอบบริการที่ดีกว่าเดิมให้กับคุณ ขอบคุณ Prin!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
화장실에 날파리가 많았음. 밤에 작은 불빛에 날파리가 몰려 왔음. 그것 빼고는 정말 완벽했음. 최소한의 것들이 아주 잘 갖춰져 있고 직원들의 서비스가 정말 만족스러웠음. 영어, 한국어를 어느 정도 할 줄 아시는 것 같았음.
Stayed 1 night in Jan 2020
Response from Team OYO on 25 Jan 2020
Thank you for letting us know about this, Your feedback helps us to get better. We are looking into this issue and hope to solve it promptly and accurately. Regards, Team OYO

10/10 Excellent

yuta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Team OYO on 20 Dec 2019
Hi, Yuta! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Team OYO

8/10 Good

Chieh-ju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店乾淨舒適，只是在巷子裡離BTS匯狂站走路需要十分鐘，附近有好吃的打拋飯跟匯率不錯的換錢所還有按摩店，美中不足是飯店是中央空調，冷氣很冷；洗澡水壓不大熱水不夠熱！
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you!
Stayed 2 nights in Jun 2019
Response from Joseph on 4 Jul 2019
Hi! We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again. Regards, Joseph

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019
Response from Steve on 2 Jul 2019
Hey, Thank you so much for the wonderful rating. Please share your views in the future as well. Have a nice day! Regards, Steve

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Sebastian on 26 Jun 2019
Thanks for taking out your valuable time to rate us, We will work even harder to make your stay a memorable one :) Regards, Sebastian

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常有溫度的新旅館，絕對會再入住！
Stayed 1 night in May 2019

10/10 Excellent

CHENG CHE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
thank you for anything,and I am really sorry and ashamed about my friends made lot of inconvenience.
Stayed 4 nights in Apr 2019
Response from Kitzio House on 13 Jun 2019
Thank you for your review and hope to see you again next time.

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from Pimmies on 3 May 2019
Thanks you K.Thierry. Hope to see you again next time :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗한 숙소
새로 생겨서 깨끗하고 훼이쾅역에서 도보가능합니다. 근처에 볼거리는 야시장 정도, 갈만한 식당이나 카페는 많지 않아 하루이틀 머물 숙소로만 추천해요. 직원이 많은데 체계적이지는 않지만 친절해요. 로비는 밤에 문 닫고 가드만 한명 있어요. 천밧정도 줕고 뜌변 갈겈갇진 않앜욥.
Stayed 4 nights in Feb 2019
Response from yuii on 25 Feb 2019
Thank you for staying with Kitzio House. We will bring your suggestion to improve for good service .